SIN55
Novice Member
Hello, in March 2019 I bought an Optoma UHD50 projector and although it has been fine for the most part, something has always bothered me about it and I was wondering if anyone had any tips on how to fix it or pinpointing what could be wrong.
When looking at small fonts, the problem is most noticeable. The image seems to be doubled vertically ever so slightly. For example an 'H' would have 2 horizontal bars about an 8th of an inch apart on my 110" screen. Or if I were watching a star field, all the stars would be doubled.
At first I thought maybe I had installed the projector too close to the screen or at a wrong angle, but this seems more like a software issue. I have tried moving the projector further away and tried every possible angle adjustment, but with the exact same result. I am confident it is not an HDMI or a connected device issue because the projector's menu is also doubled, therefore it stems directly from the projector itself.
(Sorry for the bad picture, but it shows how everything is doubled, making the image look blurry)
(I put a page of sheet music in the shot to show that the doubled image is not the camera simply being out of focus)
When I first start the projector, the image seems to be crystal-clear, but it goes back to being doubled after a few minutes. I am trying to determine if the changing of resolutions triggers it. It is frustrating because I KNOW that this projector can look crystal-clear!
I have updated to the latest Firmware (C07) but the problem persists.
I have contacted Optoma by email but due to COVID I think they are really delayed in their response, so I thought I would start a thread in the meantime! Any tips to help identify the problem will be much appreciated.
When looking at small fonts, the problem is most noticeable. The image seems to be doubled vertically ever so slightly. For example an 'H' would have 2 horizontal bars about an 8th of an inch apart on my 110" screen. Or if I were watching a star field, all the stars would be doubled.
At first I thought maybe I had installed the projector too close to the screen or at a wrong angle, but this seems more like a software issue. I have tried moving the projector further away and tried every possible angle adjustment, but with the exact same result. I am confident it is not an HDMI or a connected device issue because the projector's menu is also doubled, therefore it stems directly from the projector itself.
(Sorry for the bad picture, but it shows how everything is doubled, making the image look blurry)
(I put a page of sheet music in the shot to show that the doubled image is not the camera simply being out of focus)
When I first start the projector, the image seems to be crystal-clear, but it goes back to being doubled after a few minutes. I am trying to determine if the changing of resolutions triggers it. It is frustrating because I KNOW that this projector can look crystal-clear!
I have updated to the latest Firmware (C07) but the problem persists.
I have contacted Optoma by email but due to COVID I think they are really delayed in their response, so I thought I would start a thread in the meantime! Any tips to help identify the problem will be much appreciated.
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