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Opinions on DVDIMPORT

Discussion in 'Movie Forum' started by thesnowman, May 31, 2004.

  1. thesnowman

    thesnowman
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    Has anyone ever used dvdimport, whats your opinion of there service good? Bad? How long does it normally take for delivery?

    The reason I ask is because I placed an order with them a over a week ago, my first time using there services, they had a title I wanted and it was also the cheapest, they stated that the dvd was in stock and ready for delivery, since placing the order I haven't heard from them no email what so ever stating wheather the dvd has shipped, I checked my account and it states the order is pending (weird as they said the dvd was in stock)

    I've gave them a couple of emails enquiring about this order and they've not given me a reply yet

    which gives me the impression that there service is :thumbsdow :thumbsdow :thumbsdow
     
  2. valhalla

    valhalla
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    Virtually the same experience at the moment.

    It's now three weeks however since I ordered an "in stock" item, and three emails later (one a week), I've had no reply.

    NEVER using them again. Contacting my credit card company after four weeks.
     
  3. Simon6776

    Simon6776
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    Can't say I've used them all that regularly, but I've used them two or three times, when they had items even cheaper then DVD Soon, and I have never had a problem. I e-mailed them through their on site message system, and got a reply the next day. I have just ordered an 'in stock' item from them, and it showed the next day on my account as 'shipped', but they don't actually send shipment confirmation e-mails, you have to check for yourself.
     
  4. thesnowman

    thesnowman
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    Gave them another email yesturday, still no response
    I'm suspecting dvdimport is just another SPLASHDVD!!!
    one to AVOID folks

    Simon6776-when was the last time you used them? because there present service is non-existant
     
  5. Simon6776

    Simon6776
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    I ordered Master and Commander off them (the 2 disc SE), which came without any problems, and I have just last week ordered The Unforgiven 10th Anniversary 2 Disc SE, which was shipped the next day.
     
  6. thesnowman

    thesnowman
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    Finally recieved an email from them today, they explained the dvd was on order and will ship in a weeks time.
    thank god, how about you valhalla, have you heard from them yet?
     

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