Gary D
Distinguished Member
- Joined
- Jan 9, 2002
- Messages
- 7,787
- Reaction score
- 836
- Points
- 1,410
a couple of weeks ago i ordered a dvd box set (valentines present for Mrs D) from CDWOW, they took my money and sent me an email confirming that they had and were going to send it.
When it hadn't arrived i called to ask what was happenning and they told me that they didn't have it in stock - so they refunded my money and gave me a credit note for the amount (as i was in the dog house with Mrs D for not getting a present) i thought thats cool, well done CDWOW.
So last week i thought that it was about time i ordered the "Infernal Affairs 8 disk Ltd edition boxset". So i thought i know, i'll call first to make sure they have it in stock. They told me thay did so i went and ordered it, got a confirmation of order and confirmation that they had taken payment. On friday i noticed that i had not had an email to tell me that it had shipped (so i called them) to be told yes everything is cool and we ship over the weekend. however, it hasn't shipped and the girl i spoke to this morning has told me that it is no longer in stock!
i believe that a good number of members said that CDWOW was the best online retailer of 2004 on this showing they wont get my vote this year - i dont care that they offer me a refund and a credit note - i wanted that boxset!!! and all they have done is mess me about.
so be warned they are not as good they think they are! so thats 2 grand worth of business they have lost!!
Gary
When it hadn't arrived i called to ask what was happenning and they told me that they didn't have it in stock - so they refunded my money and gave me a credit note for the amount (as i was in the dog house with Mrs D for not getting a present) i thought thats cool, well done CDWOW.
So last week i thought that it was about time i ordered the "Infernal Affairs 8 disk Ltd edition boxset". So i thought i know, i'll call first to make sure they have it in stock. They told me thay did so i went and ordered it, got a confirmation of order and confirmation that they had taken payment. On friday i noticed that i had not had an email to tell me that it had shipped (so i called them) to be told yes everything is cool and we ship over the weekend. however, it hasn't shipped and the girl i spoke to this morning has told me that it is no longer in stock!
i believe that a good number of members said that CDWOW was the best online retailer of 2004 on this showing they wont get my vote this year - i dont care that they offer me a refund and a credit note - i wanted that boxset!!! and all they have done is mess me about.
so be warned they are not as good they think they are! so thats 2 grand worth of business they have lost!!
Gary