Question Onkyo TX-NR 3030 loses bass. Ultracube 12

bandyka

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OK so I've posted about this but perhaps I need to ask differently as now I've diagnosed it more closely.

It seems the bass loss issue happens if I pause the movie the sub turns off and when I resume it the sub light comes on but no bass. It seems if a signal is stopped being fed to the sub but the playback is not completely stopped, only paused somehow it does not pick up the kick in signal again. I am now pretty sure of this as the same happens when we play games on the PS4 pause it for while sub shuts off, resume game sub light comes on but there is no bass but if we don't pause it all is well. Not sure if this is a fault with the amp or the sub but sure is a fault somewhere.

Thanks
 

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