Onkyo HT-R538 Sound Dropping Out

Discussion in 'AV Receivers & Amplifiers' started by cass19, Feb 28, 2013.

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  1. cass19

    cass19
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    Have had our Onkyo Home Cinema system for over 2 years and have had no problems until now. The sound seems to drop out for a fraction of a second or so - bit like a stutter - then recovers. Sometimes the sound will go completely. When this happens, we can normally get it back by using the Viera tools - switch back to tv speakers and then back to Home Theatre speakers and the sound is again output thru the cinema speakers. However, there have been times when a message appears on screen to say Home Cinema feature not available?? We switch the tv to standby and back on via the Panasonic remote and it works OK.

    Setup - Onkyo hdmi out to Panasonic G20 TV via the the hdmi2 ARC port on the tv. We also have a Humax Foxsat HDR connected to the Onkyo.

    No sound issues whatsoever when watching live tv or recordings thru the Foxsat HDR

    Have replaced hdmi cable between the tv and receiver in case the old one was faulty but still happens.

    Don't know if its a fault on the Panasonic tv or the receiver?? Any advice or suggestions would be gratefully received. :lease:

    If it is the tv at fault, will get it repaired under the 5 yr JL guarantee.

    Thanks

    Cass
     

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