Question Onkyo HDMI fix - can I rest assured after fix?

Discussion in 'AV Receivers & Amplifiers' started by Chris4891, Apr 19, 2016.

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  1. Chris4891

    Chris4891
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    Received the following email (TX-NR609 currently being repaired)

    Will I then have a "normal" receiver or will it still be susceptible to failing?
     

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  2. Rodders53

    Rodders53
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    My TX-NR515 hdmi board failed a few months ago and was not in the recall serial numbers programme... So presumably had the later board originally. Been fine since being 'repaired' if you can call a board swap a repair ;)

    Every item has a failure rate - usually a bathtub curve: so if it works OK after a few hundred hours it should continue for many thousands before a fail is likely.
     
  3. Chris4891

    Chris4891
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    Let's hope so - I only paid £60 for it after checking the serial number / eligibility for a free fix so fingers crossed :)
     
  4. Chris4891

    Chris4891
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    Just got this back from Genserve (damaged speaker terminals in transit after having the initial repair done by LetMeRepair).

    Low and behold the speaker terminals are still not straight.

    My feelings are that they should have replaced the terminals/boards but it appears that they have simply checked functionality and sent it back to me after having had it for over 3 weeks.

    As the box has been used multiple times now the spacers are breaking up and the unit was covered in small fibres (not to mention what fibres may have gotten inside through the vents). Simply placing it inside the plastic bag would have avoided this rather than screwing the bag up and stuffing it underneath the receiver.

    Most annoyed - anyone else had similar experiences?

    Should I push for them to supply a new
    box, collect and repair it as you would expect?
     

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