Jmarti41
Novice Member
Hi everyone,
Hoping someone can help before I lose my mind. Purchased an Onkyo receiver TX SR393 two months ago. I run a simple 3.1 system using my Polk S55 speakers and PSW10 sub. No issues at all for two months then today, I decide to move my sub away from the corner of my room, closer to the receiver as Dolby suggest and space my two fronts out further. Again no issues this morning then my receiver shuts down while I'm connected to Bluetooth. Turn it on and I get the error above. I clear the code ,turn off, unplug everything and disconnect everything and wait. I turn it back on, it runs diagnostic, and same error. This happened several times. Call Onkyo customer care, they have me reset it, it clears the code and takes me to initial setup. I think I'm on my way but when it gets to test tones for the speakers, I now get no sound. They suggest taking it in for repairs under warranty. Closest Onkyo service center is 70 miles away.
Any thoughts before I take a road trip?
Hoping someone can help before I lose my mind. Purchased an Onkyo receiver TX SR393 two months ago. I run a simple 3.1 system using my Polk S55 speakers and PSW10 sub. No issues at all for two months then today, I decide to move my sub away from the corner of my room, closer to the receiver as Dolby suggest and space my two fronts out further. Again no issues this morning then my receiver shuts down while I'm connected to Bluetooth. Turn it on and I get the error above. I clear the code ,turn off, unplug everything and disconnect everything and wait. I turn it back on, it runs diagnostic, and same error. This happened several times. Call Onkyo customer care, they have me reset it, it clears the code and takes me to initial setup. I think I'm on my way but when it gets to test tones for the speakers, I now get no sound. They suggest taking it in for repairs under warranty. Closest Onkyo service center is 70 miles away.
Any thoughts before I take a road trip?