onkyo 616 no sound


Active Member

I do not know if I am doing something wrong so I thought I would here to find out.

I've connected all the inputs to my new 616 but get n o sound.

When I run Audessy it just hangs with message asking me to place the mic at ear height, pressing enter does nothing and there is no sound.

Any suggestions please?


Active Member
It seems to be faulty.

When I put the supplied USB it does not recognise it.

When I connect the wired network it says no cable is plugged in.

Did a factory reset and still no luck :(

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