Interesting. I just upgraded my 2016 Panasonic and it's still like new to my eyes. Good job too, pretty sure they don't offer a £200 service.
Hi all, been offered a new CX as a replacement... (quite happy with that, but am I being too soft???)
I asked about the possibility of upgrading to the next screen size up and they came back with a reasonable outstanding balance to pay. I then asked for the same size Samsung QLED Q95 and this is had about the same payment required...
So what do I do...
Stick with the OLED (and hope the spectre of screen burn doesn't get me)
Or go to QLED (and live with none perfect blacks and potential screen un-uniformity)
That's the thing...
Will I constantly be thinking at the back of my mind of IR, if the habits of the family viewing don't change (the girls are now at school - so in theory the tv wont be used throughout the day anymore & I have avoided watching sky news/sky sports news for any prolonged period of time for the last year or so)...
Games consoles do it if you use pause. It's very odd that Sky don't.Seeing as OLED manufacturers seem to limit their screensavers to inbuilt apps only, I've often thought that a screen-saver button on the remote would be a useful feature, especially when viewing and pausing live TV or external sources.
Failing that, even a 'screen on/off' button would be better than nothing - that option is buried away in the menus on Panasonic OLEDs.
If Sky didn't plaster bright logos on their channels, you wouldn't need one!Games consoles do it if you use pause. It's very odd that Sky don't.
I always use Game mode when playing, both in HDR and SDR.Out of interest, what picture mode and luminance setting do you use for your gaming sessions ?
Seeing as OLED manufacturers seem to limit their screensavers to inbuilt apps only, I've often thought that a screen-saver button on the remote would be a useful feature, especially when viewing and pausing live TV or external sources.
Failing that, even a 'screen on/off' button would be better than nothing - that option is buried away in the menus on Panasonic OLEDs.
I am having to replace my 2 year old 55LGOLED due to screen burn. Screen burn due to my kids with the use of you tube (logo burned into top corner) and the news channel banner during lockdown.
Richer sounds said warranty wouldn’t cover it and LG said it would cost me over 500 to get it sorted.
Will not buy LG again due to this and will also avoid Richer Sounds also.
I am having to replace my 2 year old 55LGOLED due to screen burn. Screen burn due to my kids with the use of you tube (logo burned into top corner) and the news channel banner during lockdown.
Richer sounds said warranty wouldn’t cover it and LG said it would cost me over 500 to get it sorted.
Will not buy LG again due to this and will also avoid Richer Sounds also.
Bit of an update to this. Richer Sounds have been in touch to say they will get the panel replaced in my LG tv. So good news
Were you chasing them or did they contact out of the blue?
Were you chasing them or did they contact out of the blue?
They monitor this forum and will contact you to resolve pretty much any issue as best they can. They are the best company going for AV in my experience/opinion.
Shame LG don't monitor the forum and help more, nearly 4k for a tv that lasts 3 years isn't a good sign of a quality brand, and im paying for them to fix it.
And if it happens again (good chance it will on the 2017 sets) it's 2k to replace the screen!
Yeah that's what my question was hinting at and it's good that the poster will get the resolution they're entitled to. I would ask why it takes a customer posting here to have their consumer rights honoured but yet they were left frustrated when trying to get it resolved with them previously in a quieter more private manner? I know other companies still wouldn't budge and push a customer to the SCC so fair play to RS on that front but I'd still not exactly be celebrating their consumer focus - I mean had they resolved it initially, we wouldnt even be aware of the poster's story.