They could quite easily offer an optional upgrade - service and switch the dvd rom + fans! - that may make a significant difference in the first place, without cutting one off as having a tampered machine!
My Bosch washing machine is silent, it's teh PS3 of washing machnesI wonder if microsoft could quieten my washing maching.
Then you must have the volume high. So many people have issues with the noise when one looks at the number of threads on the subject on various websites that it is not irrelevant. However the fact 10 million have sold shows people are still willing to buy one. Buy the way my thought was an optional upgrade - I did not say it was going to be draining microsoft resources - in fact if they allow 3rd parties to perform an upgrade and they took a slice they would make more money!
Intend on ripping mine apart and doing anything I can to quieten it down, drives me crazy!
If you're happy to open it up then I'm sure I heard there's modded firmware that stops the dvd drive spinning at full speed all the time. Not sure if it's for all drives though.