Oh Dear

Discussion in 'Satellite TV, Sky TV & FreeSat' started by Unlight, Jan 16, 2005.

  1. Unlight

    Unlight
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    Well, I ordered Sky + over 2 weeks ago, and am just waiting for it to be installed on Wednesday.

    I rang up today to check and see the progress of the viewing card, when I was told that they have inputted the wrong details - and send the viewing card to a different house down the road (which the number of doesnt actually exist). Hoping that it will arrive tomorrow, otherwise I guess theres no chance of another one arriving before wednesday?

    Is this typical of Sky's customer service? I'm a little dissapointed - if anything I want a viewing card so I can test out the Amstrad box for vertical lines on Wednesday! :(
     
  2. Nick_UK

    Nick_UK
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    Well, with such an optimistic attitude, how can you possibly fail ? :suicide:
     
  3. Unlight

    Unlight
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    Hehe,

    I guess it all stems from the optimistic attitude of all those here who constantly sing the praise of Sky day and night.

    :)
     
  4. Unlight

    Unlight
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    Well, the install was today - viewing card was only sent out yesterday via special delivery, but no sign of it.

    Amstrad box fitted, absolutely shocking picture quality - loads of horrible banding and like a movement of blackish bars going up and down the screen.

    Got on the phone to Sky, installer is coming back on Saturday, apparantly with a new PACE box :)
     
  5. GalacticaActual

    GalacticaActual
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    Can you insist on a type of box before instalation?
     
  6. Unlight

    Unlight
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    You can if the installer has different types, and is a good mood I guess :)

    They didnt have any PACE boxes though, apparantly Sky are sending them some out before Saturday to install!
     

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