Well, I ordered Sky + over 2 weeks ago, and am just waiting for it to be installed on Wednesday. I rang up today to check and see the progress of the viewing card, when I was told that they have inputted the wrong details - and send the viewing card to a different house down the road (which the number of doesnt actually exist). Hoping that it will arrive tomorrow, otherwise I guess theres no chance of another one arriving before wednesday? Is this typical of Sky's customer service? I'm a little dissapointed - if anything I want a viewing card so I can test out the Amstrad box for vertical lines on Wednesday!