With all this talk of the reshuffle supposedly happening THIS WEEK (Source- Digital Spy), i would like to ask why I still have the "old" dark blue EPG? I have had 4 (lost count, could be 6) different boxes since the middle of august for one reason or another, my last replacement was 3 weeks ago. It had the old EPG on it. I questioned this and the engineer said it would update within the net 24 hours or so, if it doesn't do a force download. It didn't, I did and still nothing. I cant be bothered phoning Sky about this, they still haven't put all my channels back on since I downgraded in september and frankly I cant put up with them any more. Will I get the new EPG this week/next week/whenever it happens, or will I have to endure Skys Customer Services again?