Oh dear, please help.


Distinguished Member
Hello :)

Computers are not my thing, so please be gentle. :confused:

I bought a Toshiba laptop a couple of months ago and at first, all seemed well. Now, every time I shut down and/or restart it loses my DVD Profiler, my favourites and my wallpaper.

I know it isn't much to go on, but any ideas or suggestions will be appreciated.



Active Member
Is it Windows 7? It could be a corrupt profile, try creating a new user - Start - Control Panel - User Accounts - New User

If the problem doesn't carry on, you will know it's only you profile. If you try that, post back here and we can continue with what to do :)


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