Discussion in 'Xbox Forums' started by CounterWhine, Sep 19, 2007.
From the Inquirer:
Who still buys any games from the high street on a regular basis anyway? GAME have practically given up on the first hand market as it's far more profitable for them to sell one copy of a game over and over and over and over ...
I remember when the trade-in's started up, you could pick up games for about half the retail price, and you got nearly that when you traded the game in too -- it was a service to customers that attracted you in the door to buy new games. Not any more, in my local stores the pre-owned sections are larger than the first hand sections and the price difference on some titles is as little as £5. That's crazy.
Glad they are investigating. They shouldn't be allowed to be bought by GAME cos they'll do exactly what was mentioned, prices rise and service cut backs
I do. I trade stuff in at GAME and get the money put onto a gift card. It's not the most cost effective way of doing things but it's a lot less hassle than selling stuff here or on eBay. I tend to pre-order stuff online but if I'm a bit bored and fancy picking something up at zero notice, I can get to a GAME and back in my lunch hour.
If I had more free time then I'd be prepared to put more effort into my buying and selling but I don't and it's not as if I ever have to go without a game because I can't afford it.
Once the credit I currently have with GAME is used up, I'll start buying more things online again but when I'm done with them, they'll be going to GAME too.
Of course if our worst fears do come true and prices go up and trade-in values go down, I'll stop doing it.
I never buy second hand games though. Saving a fiver only to find the game won't load because the disk is in such poor condition just isn't worth it.
I find it less effort and less time to do things online as I can do it during work hours, whereas if I go into the high street I have to give up my own time to buy the games, but even if you're not at a computer during work hours I can't see how it's more effort to buy online than it is to buy in the high street.
I agree there, but when you can pick up a second hand game on here or ebay and then sell it on for practically the same amount in a month when you've finished it it becomes a great way to buy/sell games.
I haven't tried to trade in a game at GAME yet, but last time I did they offered me about £15 (£17 if I took it as part exchange) for a PS2 game that they were selling second hand at £30. That was 2, maybe 3, years ago though. What do they give you for games nowadays, maybe they're more generous than I give them credit for?
Whenever I'm passing by game I just think that for every 4 games someone buys in there I can get 5 for the same cost by shopping online -- which given gaming is my primary entertainment expense adds up over the years.
I do nip into the store whenever I pass by to browse the latest releases (mainly to pass the time while the other half is in Next), but I never actually buy anything .. "I'm ok, I'm just looking thanks"
I'm not a fan of Game stores, however in recent weeks I have become a real fan of the Game website.
Their pre-order service is pretty good (got stranglehold day before release), and prices aren't too shabby either once you knock off £5 with a discount code (there always seems to be one knocking around), 11% quidco, and reward points!
I dislike both of the shops for getting people to hassle you when you're browsing, but gamestation does seem to have loads more gaming paraphanelia which does draw me in sometimes . They're both as good (or bad ) as each other (in my experience) for trade-in prices and that instant gratification that we all need sometimes!
I'm not too sure what would happen if Game bought Gamestation, but I don't think it would be good for us, the consumer.
And the worst shop i've been to for pre-owned games is CEX. Most discs from there are scratched to **** and don't work! And if you look at the clientele (in the Sheffield one at least) you can understand why!
I meant that I don't have the time to sell stuff online. Dealing with the inevitable morons, monitoring accounts for payments or waiting for cheques to clear, getting stuff packaged and down to the post office, stuff going missing or getting damaged. Life's too short.
So I just trade stuff in at GAME and use the proceeds to buy stuff. When that runs out, I go back online to build up my stock of games.
Good, it's bad enough all we have is chain stores on the high street, if the OFT doesn't step in, in cases like this one day all that will be left is rows of Tesco and Starbucks..
Game by all accounts lost my customer 6 months into the 360's life when all the supermarkets started selling 360 games for at least a tenner cheaper, if not 20 quid cheaper.
Game reacted a little to it, with the half decent deals of the week but in the main if you want a game go to Asda (from a shop).
And I also agree about the pre-owned stuff. You can actually see pre-owned games in game that are more than the new version on their shelfs. You point this out to the numpties in the shop and they look at you like your odd.
In fact I've seen new version of games in game priced differently as well, all sat next to each other.
Leave themselves to it , they'll just self destruct at some point no doubt.
how game are still in business is beyond me.they sell the games for a full RRP and the games are always cheaper at the supermarket or gamestation.i do shop at game station but most the time i do my ordering online.
Cant remember the last time i bought something in game or gamestation, been in today for a browse but didnt buy anything at those prices.
I tend to go to tesco's on release day to buy my games.
Which is probably why they're still in business and Gamestation are being bought out?
What i do is go onto game website, and preorder. That way i get double reward points which is about£2 or £3. I also use a £5 discount voucher from them, and do all of this through quidco so i save another £3.50 or so. So by doing it online, i get £10 off each time basically. Pukka !
That would imply that there is some service to actually cut back ?.
I see Game as the Motorcycle City/Carnell/Riossi version of a game shop.
Glossy on the outside, but very little quality and service on the inside.
They are fooling themselves if they think that by buying up a few more square feet of bricks n mortar stores in "key" locations that will enable them to artificially keep the price of software high:many customers are far too savvy to fall for that.
I think its more likely the fact that they are desperately trying to have more locations that MAY keep them in the business model that they currently run, but ultimately businesses that dont react to what the customers demand, will go the way of the Dodo.
Despite all the rumours of £50-£60 games prices that were mentioned before the release of both the 360 and PS3, the market simply wont stand for that kind of pricing and even diehards like HMV are beginning to realise that they need to more closely match the sort of prices that supermarkets charge.
As such, for the major titles on the 360 and PS3, people shouldnt be paying more than £37.99 for their gaming "fix".
I cannot beleive people still shop at Game for New or 2nd hand products they are the most exspensive retailers for Games on the High Street.
And if they are allowed to buy Gamestation then say good buy to the only specialised competition as HMV, Virgin, Whsmith, Argos, Woolworths and the Supermarkets may stock games but they are not specialised competition.
Game would be able to form a monopoly in the market for Specialised Game Retailers.
Not Good at All, unless we see more HMV's and Virgins around briton like the ones on Oxford Street with major games sections and specialised staff.
try telling a 10 year old that he has to spend his birthday money on the internet
Going into a shop and choosing a game is half the fun for the kids.
For the parents it makes life easier as well
Mod comment Insulting comment removed.
Incidentally, if it weren't GAME, it'd be Gamestop. Then you'd be whining about a yank invader ruining your day. Blame Blockbuster for being the worst run chain on the high-street, pissing money down the drain trying to cling to an obselete industry, panicking and selling the only money maker they had left.
Mod comment- Indeed and it has earned Hkem an infraction
That comes across as rather offensive mate
have to say the last game i bought from game was Halo2 on launch day, and even then that was a rare purchase (think it was my n64 on launch day before that)
game used to be great, buy then they stopped the 10 day returns policy without warning, they charge rrp and im sure sometimes more than rrp. and £90 for 360 steering wheel and £45 for second hand games! im surprised they are still in business!
good move to stop this buyout, but i never shop in gamestation either as the staff have as little knowledge as game staff and they all stink of BO too (my gf's words but i agree)
now we buy all games in asda which still isnt that often as they are all crap! three bloody next gen consoles i have and not a decent game between em! (tho i may pickup halo3 )
I find Game good for Hardware bundles and when it comes to returning a faulty item but for games alone, i haven't bought 1 from them for years.
Game.co.uk seem to be really good from what people say. They recieve pre-ordered games a day before launch ect. I've never used them online but as i probably won't be using play.com for much longer i may use Game online
You should read what people write about GAME employees.
Congratulations, your post has completely encapsulated the arrogant out of touch, pompous and condescending attitude I always felt Game exuded.
Seems to me that if you dont have any respect for your customers, you get what you deserve.
Untill very recently I used to buy all my games/peripherals at GAME untill 2 weeks ago when I took my 5 day old (metal tin) copy of Bioshock into the very store I originaly bought it from on it's day of release, for a trade-in. They would only offer me £25 back on it. When I said that I'd only bought it 5 days ago for £50, I was asked, and I quote... "Did you buy it early in the morning?" Yes I replied. "Well you should have come in at noon, cos we reduced it's price to £45!"
Well thanks for ripping me off GAME! This is the problem with this company, they knew that Bioshock was going to be popular and that they would get an influx of sales on the morning of this games release, so they cynicaly sell it for the premium charge of £50 only to lower it a few hours later!
I was in the same branch a couple of months ago, I enquired about a second hand copy of Oblivion. They had one at £29.99. Is that not the price of a brand new copy I asked the sales clerk. No, he replied. They are £39.99 new, He said. So I bought the second hand copy. On the way out of the store I noticed that Oblivion was on display brand new at £29.99, so I went straight back to the sales desk to swap it over for a new copy. "Why have you told me that this game, brand new was £39.99! And why have you sold me a second hand copy for the same price as a brand new one!" I asked. "The copy that you bought is the special edition with extra maps/artwork etc!" He replied. Well I didn't want the "special edition" I said. Just swap it over for a new copy, I demanded. He looked in the drawers for a minute or two and came back with a smile. "Sorry, we sold the last new copy just before you came in!" As for him telling me that this game brand new was selling for £39.99, all he could do was shrug his shoulders and look at me sheepishly!
Man if GAME are allowed to continue with this take-over of Gamestation then we will all have to expect higher prices, less cashback on returns & shoddier service. I've only started using my local Gamestation recently but I know that the deals on exchanges beat GAME by at least a fiver, and the staff are friendly, enthusiastic and knowledgable.
Lets just hope it stays like that.
I couldn't be more helpful, enthusiastic and hard-working at my job, and i'm damn good at it. Some bad egg at your local store ticks you off once, and suddenly the whole company is full of bigots. I agree my post was out of line, it's exactly that sort of stereotyping that people see that makes them despise GAME staff, and you know what? It's trained into us, and it's awful. But hey, I despise people stereotyping GAME staff, and that's what you do. Hate the company, not the staff.
Fair play for your reply, but I have had plenty of experience of wandering in and out of Game stores and I hate both the company AND the staff as almost without exception, they have been rude, unhelpful and unprofessional, almost as if, I was there for their benefit and not the other way around.
If what you say about stereotyping is "trained into you" then I would have to assume that whoever is in charge of that is completely the wrong person for the job and will contribute to the downfall of the chain.
Still, its good to know that if you visit every Game store, you should eventually find someone helpful.
One last question, how old are you ? as I would have thought that you would have been able to formulate your own opinions of your customers rather than accepting what your managers/trainers tell you they are like ?.
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