Hedshaker
Standard Member
- Joined
- Dec 7, 2009
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Hi, I'm wondering if anyone might throw some light on a strange issue I've been having, that's been playing havoc with my head. About 4 weeks ago I bought a 55" smart TV from Tesco, which I was to use with a Fire-Cube. At first everything worked as it should. Then, about a week ago I switched onto the Fire-Cube only to be presented with the image below. I only had this issue with the Fire-cube. Everything else worked fine, the Tivo box, Blueray player, YouTube, Netflix, Arial, all worked fine, so I assumed the problem was with the Fire-cube.
Naturally I tried all the usual suspects: reboot the Fire-cube swapped HDMI ports and tried a different HDMI cable etc. None of which made any difference. So I ended up talking to Amazon helpline. The Amazon guy went through different attempts to discover the problem but nothing worked. Eventually they agreed to replace the Fire-cube box. But when the new Fire-cube box arrived it was exactly the same. So I then bought my old Panasonic TV in from the other room and wouldn't you know? It worked fine. The image and colours worked as they should.
This was all very rum. Why did this issue only occur with the Fire-cube? What's going on??
I took the new TV back to Tesco and got my money back, as I was, and still am, somewhat dumbfounded by it all.
But it would be good to work out what might have caused the problem. I've been wondering if I had inadvertently
put the Fire-cube in some odd ball 4K mode or something? I can't find anything but..... any ideas?
I
Buygood togobe nice to
II took the Toshiba 55" took the new TV bac back to Tesco back to Tesco and
Naturally I tried all the usual suspects: reboot the Fire-cube swapped HDMI ports and tried a different HDMI cable etc. None of which made any difference. So I ended up talking to Amazon helpline. The Amazon guy went through different attempts to discover the problem but nothing worked. Eventually they agreed to replace the Fire-cube box. But when the new Fire-cube box arrived it was exactly the same. So I then bought my old Panasonic TV in from the other room and wouldn't you know? It worked fine. The image and colours worked as they should.
This was all very rum. Why did this issue only occur with the Fire-cube? What's going on??
I took the new TV back to Tesco and got my money back, as I was, and still am, somewhat dumbfounded by it all.
But it would be good to work out what might have caused the problem. I've been wondering if I had inadvertently
put the Fire-cube in some odd ball 4K mode or something? I can't find anything but..... any ideas?
I
Buygood togobe nice to
II took the Toshiba 55" took the new TV bac back to Tesco back to Tesco and