Is it just me, or do they provide the worst customer service ever seen? I ordered a Moto V600 last Wed. Had a confirmation email. Great so far. Rang there 50p per min customer service line to confirm about how to port my exsiting no to them and also to check stock of the phone, of which they DID have stock. Emailed details of PAC code next evening. Had a reply saying that they can't port no. without having the temp o2 no. and Sim Card no., fine me thinks. 2 days later, still no email to confirm dispatch of phone, email again, end up with standard automated email crap on how to track phone. Try that on securcor website, no record of order no. Email O2 again, no replay after 2 days. Ended up with me getting so p****** off with the lack of communication that I emailed them again to cancel the whole order and refund my money for the phone. Guess what? No reply to confirm receipt of email. Will I get my money back, will I end up with a phone? Arrrgghhhhhhh Anybody else had/having problems too?