Not happy with dvdslimited

adriancal

Active Member
Right just got off the phone with dvdslimited and I'm not a happy camper
I was expecting my copy of the incredible hulk to arrive on blu-ray this
morning via special delivery but nothing showed up.
So I decided to give them a call and see if I could get the special
delivery reference number to track the order.
I was kept on hold for ages and passed between several people I was
then told that because I ordered a whole bunch of forthcoming
releases in one go they assumed that I would want
them all shipped together!!??.
I told him that if that was the case I would be waiting until december
when the dark knight is released. He also gave me some speel about
having a new ordering system. I told him that no one in their right mind
is going to want all their movies shipped out at once if it means waiting
months for them to turn up. I can't believe that I am the only person
who ordered a lot of forthcoming discs in one hit.
Also when I selected special delivery their website seems to have
calculated the price based upon shipping in one go not individually
so they are also telling me I will have to ring them up every time
a movie comes out that I have pre ordered and pay an extra charge.
Seriously this all a bit amateur hour I have been buying movies on disc
since laser disc 18 years ago. And I don't recall having these kind of
problems before.

Comeback movietyme all is forgiven.
 

piros

Well-known Member
That does seem strange :confused:, I'm sure someone else here has ordered multiple discs from them before inc. preorders so may be able to assist you better.

I have only ordered once before from them (Iron Man - not a pre-order) and everything went smoothly.
 

LV426

Administrator
Staff member
I think if you order each thing that you want as a separate order, then you get immediate (or as soon as in stock) shipping on each item. You also pay a delivery charge (£1) for each item. This is how I always use (and always have used) their site.

I'm inclined top agree though; it's not that clear. I must say that I'm surprised they weren't able/willing to alter things for you on the phone. So - do it yourself; cancel the whole order and then re-order each item separately.
 

piros

Well-known Member
I think if you order each thing that you want as a separate order, then you get immediate (or as soon as in stock) shipping on each item. You also pay a delivery charge (£1) for each item. This is how I always use (and always have used) their site.

I'm inclined top agree though; it's not that clear. I must say that I'm surprised they weren't able/willing to alter things for you on the phone. So - do it yourself; cancel the whole order and then re-order each item separately.

Glad I read that as I would have ordered everything in one go too, at least I know now! :)
 

sunderland

Well-known Member
wel ive ordered a few disks at a time and they have been sent out at different times i.e when they came in,never had any trouble with them
 

piros

Well-known Member
Well just to be safe I ordered 2 items separately and they came together in one box, as long as the price is right, I can't fault these guys for R1 discs :thumbsup:
 

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