Here's the tale then: 1) Called early last week to order a 32WL48 2) Told not in stock but would definatley be in stock the next Tuesday ( today ) 3) I say are you posative about this ? The guy then goes away to call Toshiba and returns to confirm Tuesday delivery for me to recieve on Thursday. I place order and card is debited ( Mastercard ) 4) Call again on Friday and talk to another guy to confirm Tuesday. He says they were never arriving on Tuesday and it would be Thursday but I should still get it Friday. 5) Starting to get bad vibes at this point. 6) Call today and spoke to a woman who says they were never going to be in stock this week and it would be the 20th December !!! I ask her what her collegues were on about then and she pretty much says they would not have said that !!!!!!! So I'm telling porkies now then !! 7) Tell her to cancel the order and she curtly asks me for my name. I've had no mail to confirm the order has been cancelled. I'll check with the card company in the morning and I've mailed them asking for a confirmation mail about the cancellation. Well I think it's them !!! See part 8 ! 8) Whats happened to their website. It appears to have gone. I'm assuming the company at www.buyyourav.co.uk is the same company. Ordered instead from TV and Video Direct who were excellent. TV will be here on Friday.