Kevo
Distinguished Member
Everytime I try an order a Sky Box Office HD Movie (haven't tried normal Sky Box Office) I keep getting an error message 'Not Enough Credit On Your Viewing Card, Please contact ....'.
So I end up having to phone them and order the film over the phone.
Each time they say they will increase the credit and it should work next time, but it doesn't.
I must admit I don't order than many films, three in the last year (there just isn't owt worth paying for!).
Anyway, I thought I'd take advantage of this '2 Free Box Office Movies' offer that Sky sent out recently, but it does state that it must be ordered via the remote.
The last Sky techie said it would take 24 hours for the new credit to apply so i'm hoping it will work tonight, otherwise I don't think i'll be able to get the free films before teh offer expires at the end of Aug
I don't understand why I keep getting this message and how this 'credit system' works. Is it based on any of the settings in the Services to do with the amount you enter when dialling out?
So I end up having to phone them and order the film over the phone.
Each time they say they will increase the credit and it should work next time, but it doesn't.
I must admit I don't order than many films, three in the last year (there just isn't owt worth paying for!).
Anyway, I thought I'd take advantage of this '2 Free Box Office Movies' offer that Sky sent out recently, but it does state that it must be ordered via the remote.
The last Sky techie said it would take 24 hours for the new credit to apply so i'm hoping it will work tonight, otherwise I don't think i'll be able to get the free films before teh offer expires at the end of Aug
I don't understand why I keep getting this message and how this 'credit system' works. Is it based on any of the settings in the Services to do with the amount you enter when dialling out?