Hi
Can anyone tell me if I'm going to have any major problems not connecting my Sky HD box to the phone line?
I've been a Sky+ customer for years and recently moved our living room around which involved re-siteing the Sky box. I had to pay Sky £65 to come in to move the box and BT wanted £140 to put in a new phone socket at the other side of the room
We decided not to connect it to the phone line. Engineer came to move the Sky box and was fine with that, but said we'd loose all the interactive services.
Anyhow, we've recently updated to Sky HD and have the same issue with no phone socket to connect it to. Prior to ordering the box I phone Sky and asked why it needed to be connected to the phone. The person on the phone (and from what I've read I understand it's pot-luck on the kind of person you speak to) couldn't actually give me any reason it HAD to be connected to the phone - other than the interactive services.
The box arrived and we had the self-installation option so my husband set it up. When he contacted Sky to switch the card over they said it needed to be connected to the phone. My husband ended the call after giving her all the info and was about to go down to B&Q to buy a phone extension cable when the HD channels started working!
It's been almost 2 weeks now and it seems fine not being on the phone, but can anyone please confirm and put my mind to rest that I'm not going to be missing any important updates etc? Surely they'd come through the dish not the phoneline?
Thanks,
Hayley
Can anyone tell me if I'm going to have any major problems not connecting my Sky HD box to the phone line?
I've been a Sky+ customer for years and recently moved our living room around which involved re-siteing the Sky box. I had to pay Sky £65 to come in to move the box and BT wanted £140 to put in a new phone socket at the other side of the room
We decided not to connect it to the phone line. Engineer came to move the Sky box and was fine with that, but said we'd loose all the interactive services.
Anyhow, we've recently updated to Sky HD and have the same issue with no phone socket to connect it to. Prior to ordering the box I phone Sky and asked why it needed to be connected to the phone. The person on the phone (and from what I've read I understand it's pot-luck on the kind of person you speak to) couldn't actually give me any reason it HAD to be connected to the phone - other than the interactive services.
The box arrived and we had the self-installation option so my husband set it up. When he contacted Sky to switch the card over they said it needed to be connected to the phone. My husband ended the call after giving her all the info and was about to go down to B&Q to buy a phone extension cable when the HD channels started working!
It's been almost 2 weeks now and it seems fine not being on the phone, but can anyone please confirm and put my mind to rest that I'm not going to be missing any important updates etc? Surely they'd come through the dish not the phoneline?
Thanks,
Hayley