nokia 3220 :' requested files not found ' help!.


Active Member
hi there everyone,

my friend has a nokia 3220 & has had it for the last few weeks-no problems.
just last night, the battery died, & when she got home, she put it on charge & after a while, switched it on.
after the start up nokia screen and tone, a question mark sign came up & everything she had set up-eg: caller group ringtones etc has gonr to default, & when she tried going into tones, it was coming up with 'requested files not found'
it seems like a lot of stuff has reset itself & at the same time gone missing.
its only a month old, unlocked, nearly new.

what can she do to get the previous stuff like tones back etc?.
also when the phone is switched off now, the same question mark sign shows again.

im confused.
i guess it's a software issue.
what happened then?.
what next?.
thanks for your time everyone.

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