No sound on 'normal' channels (Samsung AVR600)


Active Member
Hi all

Don't know if anyone can help, please read on...

My parents purchased Sky HD and a Samsung AVR600 about 6 months ago to go with their Samsung HDTV (don't know the model, it shouldn't matter anyway), and everything worked fine up until yesterday.

They say that the sound is fine whilst viewing a HD channel, but there is no sound at all when watching a 'normal' channel. I'm not sure if the problem is with the Amp or HD box; I don't think they have fiddled with any settings because I don't think they know how to! I don't live nearby so unfortunately can't take a look myself, so I was wondering if anyone has any suggestions before it gets boxed up and taken back.

Thanks in advance


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