Dave Williamson
Standard Member
Hi guys
When I signed up for SkyHD I specifically asked the shop assistant who was dealing with me whether I would get in HD all of those channels that I subscribe to now in SD...
"Yes" was the reply.. "Are you sure?" I asked..
She then passed me onto the Sky rep that she was dealing with on the phone and I asked him the same question and recieved the same answer, If I was already subcribed to the movie channels then I'd get HD Movie channels too, subscribed to Sky Sports then I would be able to access it in HD.
I've since had Sky HD fitted and am over the moon with it, but when I try to access Sky Sports HD I'm told that I need to upgrade my subscription and to call a specific number...
I got my wife to call Sky (I can't be doing with being held in a queue for ever) and she was told that... "No, to access Sky Sports1 HD that I would need to pay extra, even though I already pay an extra tenner for HD and also pay for Sky Sports 1... surely this can't be true can it???
We do not have the 'full' Sky package but a mix thing where we pay for half of the movie channels and half of the sports channels.
This means that we can either access all 'odd' number movie channels or all even ones giving access to either Sky Movies 9HD or 10HD depending on which ones we've taken... I've just changed from evens to odds though as 9HD always seemed to have the better choice... We also get Sky Sports 1 and Sky Sports 3, which can be changed to Sports 1 & 2 if we wanted but as A1 racing is on Sports 3 that's the channel I asked for
I was led to believe that as we pay for Sky Sports 1 that we'd be able to access Sky Sports 1 in HD. Had I not asked the question in the first place then I would be kicking myself for assuming incorrectly but as I specifically asked if this was included and even described thoroughly which package we paid for, to both the Curry's assistant and the Sky rep then I'm feeling a little miffed...
Can anyone tell me if they are recieving Sky Sports HD after subscribing to Sky Sports 1 as I intend to ring up and have a rant, not that it'll do me any good....
Thanks in advance
Dave.
When I signed up for SkyHD I specifically asked the shop assistant who was dealing with me whether I would get in HD all of those channels that I subscribe to now in SD...
"Yes" was the reply.. "Are you sure?" I asked..
She then passed me onto the Sky rep that she was dealing with on the phone and I asked him the same question and recieved the same answer, If I was already subcribed to the movie channels then I'd get HD Movie channels too, subscribed to Sky Sports then I would be able to access it in HD.
I've since had Sky HD fitted and am over the moon with it, but when I try to access Sky Sports HD I'm told that I need to upgrade my subscription and to call a specific number...
I got my wife to call Sky (I can't be doing with being held in a queue for ever) and she was told that... "No, to access Sky Sports1 HD that I would need to pay extra, even though I already pay an extra tenner for HD and also pay for Sky Sports 1... surely this can't be true can it???
We do not have the 'full' Sky package but a mix thing where we pay for half of the movie channels and half of the sports channels.
This means that we can either access all 'odd' number movie channels or all even ones giving access to either Sky Movies 9HD or 10HD depending on which ones we've taken... I've just changed from evens to odds though as 9HD always seemed to have the better choice... We also get Sky Sports 1 and Sky Sports 3, which can be changed to Sports 1 & 2 if we wanted but as A1 racing is on Sports 3 that's the channel I asked for
I was led to believe that as we pay for Sky Sports 1 that we'd be able to access Sky Sports 1 in HD. Had I not asked the question in the first place then I would be kicking myself for assuming incorrectly but as I specifically asked if this was included and even described thoroughly which package we paid for, to both the Curry's assistant and the Sky rep then I'm feeling a little miffed...
Can anyone tell me if they are recieving Sky Sports HD after subscribing to Sky Sports 1 as I intend to ring up and have a rant, not that it'll do me any good....
Thanks in advance
Dave.