Question No satellite signal

[Shane0880]

we had a new dish and wiring installed a few weeks ago. We installed a manhattan freesat box which works fine. However, we bought a second hand skybox and card off of ebay as the menu etc on sky is better. When we wire this in we just get a ‘no satellite satellite signal is being received’ message. We thought it may be a dodgy box so we borrowed our neighbours sky box and we still get the same ‘no signal’ message. Yet, the dish and wiring works fine on the freesat manhattan box. Whats that all about??

Thanks in advance

 

[Bacus]

You may have an issue with the LNB, this may need changing depending on what type has been fitted. The satellite dish may not be pointing in the correct position, it could be off by a few degrees.

This may be of help, https://www.google.com/url?sa=t&sou...Vaw3pC5Umldg171P9MeDgM9rd&cshid=1554503720829

What type of dish was fitted ?
Were you told it would work with Sky TV ?

 

[TJT1]

If your Manhattan box receives all the usual UK Freesat transmissions, then it is unlikely that the problem is with the LNB or the dish alignment. If your Manhattan just receives 'foreign stuff' then the dish alignment is out.
Having said that, what signal strength/quality do you get on the Freesat box on the 'major' UK channels (BBC1 etc). Low readings here could be a pointer to there actually being a problem with the dish alignment.

Presumably your Sky boxes are not Sky Q, as these use a completely different LNB, but do receive from the same sat as Freesat but will not work on a 'standard' LNB.

What I find amazing is that you prefer the Sky menus/EPG, listing all the channels that you can't receive, over the Freesat EPG.

 

[BM08]

If your Manhattan box receives all the usual UK Freesat transmissions, then it is unlikely that the problem is with the LNB or the dish alignment. If your Manhattan just receives 'foreign stuff' then the dish alignment is out.
Having said that, what signal strength/quality do you get on the Freesat box on the 'major' UK channels (BBC1 etc). Low readings here could be a pointer to there actually being a problem with the dish alignment.

Presumably your Sky boxes are not Sky Q, as these use a completely different LNB, but do receive from the same sat as Freesat but will not work on a 'standard' LNB.

What I find amazing is that you prefer the Sky menus/EPG, listing all the channels that you can't receive, over the Freesat EPG.

I’m the opposite, we don’t subscribe to sky anymore so switched to using freeview HD built into the tv, it’s so much better only having the channels listed that you can actually watch!