No engineer for another 4 days.

Discussion in 'Satellite TV, Sky TV & FreeSat' started by Azzin, Aug 13, 2006.

  1. Azzin

    Azzin
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    Well mine started going horribly blocky about half an hour ago while I was watching Sky Sports 1 HD (Chelsea v Liverpool) followed by the "No satellite signal is being received" message, & I've now lost all my channels. :thumbsdow

    I've rung Sky, & the earliest they can get an engineer to me is Thursday (Sunday today). :eek: :thumbsdow

    Is that really acceptable for what I would describe as a premium service?
     
  2. Rian1988

    Rian1988
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    AFIAK there is nothing much you can do if all the engineers are busy, what area are you in?
     
  3. Azzin

    Azzin
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    Staines (Middlesex).
     
  4. BrynTeg

    BrynTeg
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    tell them to reduce your bill for this month,why should we pay for something we cant watch
     
  5. Azzin

    Azzin
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    That's a fair shout, I'll ring them tomorrow & do that. :thumbsup:

    I'd give you 'Thanks' but the button seems to have disappeared. :confused:
     
  6. ROBERTT

    ROBERTT
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    Hi Azzin,

    I had this same issue today (im in Camberley) and I think you will find it was down to the poor weather conditions and thunderstorms we are having:)

    I am going to change my Sky dish and lnb to stop this. I am looking at a Triax TD54 dish and Edison 0.2db lnb. Should solve the problem:thumbsup:
     
  7. Azzin

    Azzin
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    The thing was, the problem started happening about 15 mnutes before it started raining....:suicide:
     
  8. Azzin

    Azzin
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    Just been watching a DVD, flicked Sky back on & all seems ok.....:rolleyes:
     
  9. dr no

    dr no
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    had similar thing for about few minutes few days ago. checked siganl and it wasn't registering. Watched it for a fe minutes and it slowly came back to normal reading along with the picture.
    I think it's just the weather.
     
  10. Rahosi

    Rahosi
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    Rain comes from ~directly overhead. The signal comes in at a very shallow angle from over the equator. It was someone else's weather located South South East of you experiencing the bad weather that was degrading your signal!

    During spring / summer, (showery weather) I have experienced that delayed signal loss many times. I take it as a warning to get the garden chair cushions under cover.
     
  11. Azzin

    Azzin
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    I just had to share these emails from Sky.....

    This was the response I got...

    Why bother emailing me to tell me what I already know (engineer booked 17/08/06), & not bother to address my points? :rolleyes:

    My reply....

    My subsequent reply....

    How hard can it be? [​IMG]
     

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