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No 50p vouchers received from CS Wow?

Discussion in 'Shopping, Deals, Discounts & Bargains' started by Kramer, Dec 18, 2003.

  1. Kramer

    Kramer
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    Have rec'd 12 orders from CD Wow in the last few days but not one had a 50p voucher included :(

    Is everyone else getting their vouchers or is it just me?

    Sent them an e-mail yesterday but (unusually), no reply yet.

    :)
     
  2. lockrock

    lockrock
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    i got one with the living daylights yesterday :smashin:
     
  3. jmcr100

    jmcr100
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    Had the same problem myself but sent them an email and received a 3 quid e-voucher in return!!!
     
  4. kill3r

    kill3r
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    All my Christmas present purchases (some are even for other people) from CD-Wow have come with the vouchers.
     
  5. rosbif

    rosbif
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    Hve received 4 recently, none with vouchers just a little card with their web address and other linked site addresses...
     
  6. Kramer

    Kramer
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    Yep, just this in with all my recent orders :(
    [​IMG]

    Still no reply to my e-mail so just sent them another.

    :smoke:
     
  7. Trax

    Trax
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    I think you have to be a resident of the UK to get the 50p vouchers. I've also received no vouchers (in spite of 6 orders this month).
     
  8. Kramer

    Kramer
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    Probably, but it doesn't state that in the "voucher offer" T&Cs.

    CD/DVDs shipped from the same place, ordered on the same site etc. Non UK residents should get them too.

    It's likely that they can't/don't differentiate between orders placed say from Ireland but on the .com site (not .ie). In other words, they assume an IE destined delivery was placed on the .ie site where there's no 50p (or €0.50 even) voucher offer.

    Will await their reply.

    :smoke:
     
  9. rosbif

    rosbif
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    Got this from CD WOW - as usual exemplary customer service. Why can't all e-tailers be like this..?

    ---------------------------------------------
    Hi

    Thank you for your email.

    I can confirm that the offer for 50p vouchers is only open to UK residents
    and as you were unaware of this at the time of ordering, I have sent you an
    e-voucher as a one off goodwill gesture.

    I hope I have been of help to you and thank you for choosing CD-WOW!

    Kind regards,

    Viktoria
     
  10. Kramer

    Kramer
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    How much for? 50p?

    :)
     
  11. rosbif

    rosbif
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    yeah, 50p...

    :zonked:
     
  12. Noodle

    Noodle
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    The problem is though, you'll not be able to use the e-voucher in conjunction with the £1.50 trustcard one.

    :(
     
  13. saturday

    saturday
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    Why not?

    My last order (yesterday) used Trustcard, Amex and a CD-Wow voucher giving a total discount of £3.
     
  14. Noodle

    Noodle
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    The trustcard code goes in the e-voucher box, so there's nowhere to put another evoucher code.

    The great thing about the card type vouchers is that they have their own box.
     
  15. Kramer

    Kramer
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    Exactly :(
     

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