I have recently purchased a Panasonic 42PWD6 from Nexnix. The service has been excellent, and I have taken out the extended warranty. (Years 2&3) On the site, the warranty is stated as being 'supplied and carried out by Panasonic', but the warranty I have received is from a company called BITS Audiovisual. I am aware from other threads that Panasonic subcontract their warranty work out to other companies, but should the original agreement not be with Panasonic themselves? I have spoken to Nexnix, who have told me that BITS are the official repair agents for Panasonic in the UK.