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NEWS: Virgin Media boosts top speed to 500Mbps

Buckster666

Well-known Member
I want it
 

Hixs

Distinguished Member
Me too!

Stuck with 2mb ADSL...that's as fast as my area goes. Reports of infrastructure improvements over the coming years. So might get a boost to 10-20!
 

MarkyPancake

Distinguished Member
Shame you need the broken Super Hub 3 for anything more than their 200 service. Are they going to replace this flawed hardware with a Super Hub 4 soon?
 
Shame you need the broken Super Hub 3 for anything more than their 200 service. Are they going to replace this flawed hardware with a Super Hub 4 soon?
Well I don't use it - I have it set to Modem mode - and then use a different router entirely !
 

MarkyPancake

Distinguished Member
Well I don't use it - I have it set to Modem mode - and then use a different router entirely !
Unfortunately modem mode is still affected by the Puma chipset issue. They've tried to smooth it out with firmware updates, but software tweaks can't fix this hardware flaw.
 

dante01

Distinguished Member
"Virgin Media boosts top speed to 500Mbps"

Why, so that they can missell it to ill informed households? By the way, what on earth makes their SuperHub3 router so INTELLIGENT? Seriously thinking of reporting Virgin Media to the authorities for false advertising and misselling.

“Intelligent WiFi”??? :confused:
 

craigae

Member
"Once again we’re raising the bar" for how much they can fleece customers. I already pay extra because I don't want their phone or TV channels, but to restrict the 500mb to only mega expensive packages will stop me upgrading.

I was looking forward to this (for no other reason than wanting the fastest!) but I'll settle with what I have and wait for their next super hub instead.
 

KiLLiNG-TiME

Distinguished Member
"average employee loses 15 minutes of productivity per day due to slow internet speeds"

What the ....what are people machines....:(
 

dante01

Distinguished Member
Four in every five fingers gains activity due to a thumb :lesson:

Likewise, people with legs can run a lot faster than those without (in some instances) :confused:

However, giving one individual access to 500Mb/s internet access will not exponentially increase that individuals productivity in comparison to an individual with only a 300Mb/s connection. That is an impossibility! You may allow another or more individuals sharing the same connection similar access without bottlenecks, but you are not increasing the speed at which a solitary individual is likely to access the internet.

What are VM using as a comparison?
 
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dr no

Moderator
I think VM are great during my current stint with them
I’ve put the Hub in modem mode and use my own mesh system
My speeds average 380-400mb consistently

Here hoping to a free upgrade :thumbsup:
 

dante01

Distinguished Member
I think VM are great during my current stint with them
I’ve put the Hub in modem mode and use my own mesh system
My speeds average 380-400mb consistently

Here hoping to a free upgrade :thumbsup:
I went from 100Mb to a 150Mb/s connection free of charge several years ago. I recently negotiated a new deal with VM and was informed by the person I was discussing this with that VM are perfectly at liberty to cease what I'd agreed with them relative to the 150Mb/s agreement at any time simply because Virgin no longer facilitate a 150Mb package as an option via their service. The representative suggested I upgrade to 200Mb/s and pay extra. I then insisted I remain at 150Mb/s, pay the same plus a discount and offered to forward them the email that THEY had sent me initially offering me the 150Mb/s FREE upgrade. Guess what, they backed down gave me the discount and I've still got my 150Mb connection. If I have to go to 200Mb then I don't expect to have to pay more and If I have to go down to 100Mb I will be expecting to get a substantial discount. No mention was ever made of my FREE 150Mb being time lo limited!

I don't need 200Mb/s or more than the 150Mb connection I've got so I'm pretty sure I'm not going to upgrade and pay more than I'm paying now.
 
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dts

Distinguished Member
Had the service since the NTL days...my God I got excited when they announced a 2mb service at £24.99 back in 2004!! And now here we are in 2019...I have the upto 350 meg package...for me it's a flawless service..using netgear network switcher boxes and homeplugs for game console,PC,youview freeview HD recorder,LG OLED smart TV the speeds I achieve are brilliant.only have wifi for my phone and tablet,everything else is on a wired connection.
 

SCOLANATOR

Active Member
Shame you need the broken Super Hub 3 for anything more than their 200 service. Are they going to replace this flawed hardware with a Super Hub 4 soon?
I've not heard of any news about a Hub 4 yet. I imagine it will come when they switch to DOCSIS 3.1.

My parents are still using the 2ac which is the best router VM have released so far. It works great, has great range and never has had an issue. Warned them not to upgrade to the Hub 3 under any circumstances. That Puma 6 chipset is an absolute piece of trash, no amount of software can fix it.
 

SCOLANATOR

Active Member
Well I don't use it - I have it set to Modem mode - and then use a different router entirely !
Modem mode doesn't avoid the issue. The problem is in essence the Intel Puma 6 chipset is relying on software based packet acceleration instead of hardware based packet acceleration like every other chipset. It's a broken beyond repair design that should be avoided at all costs. Until VM release a new Hub that doesn't rely on Puma 5/6/7 the issues will never totally go away. There's been some big class action law suites over it here in the US.
 

Scotland11

Active Member
The upload speeds are terribly underwhelming. They're probably the best of the mainstream providers but Hyperoptic do symmetrical download/upload speeds up to 1Gbps and its common in many foreign countries to see symmetrical download/upload speeds for ultrafast fibre. Would have liked to have seen a minimum of 50mbps upload speed but preferably 100 plus.
 

JH4

Well-known Member
Love the current 350 speed but it seems I can't upgrade to 500 without paying for other services that I don't want. A similar upload speed would be perfect, but I don't see it quoted for the 500 service, so maybe it's still at 20M. ( uploading 4K vids to YT takes hours. )
 

craigae

Member
I've not heard of any news about a Hub 4 yet. I imagine it will come when they switch to DOCSIS 3.1.
Liberty Global already have gigabit cable in a few european cities, so the assumption is we'll eventually get the same box they do: Virgin Media Hints at Launch of Two UK Gigabit Broadband Cities - ISPreview UK

I think people misunderstand the problems with the current box. It doesn't affect speed, but all sorts of other things that mainly affect online gaming. I'm not a massive gamer, but I would never upgrade to the hub 3 (and I'm already using the hub 2 in modem mode).
 

Scotland11

Active Member
Love the current 350 speed but it seems I can't upgrade to 500 without paying for other services that I don't want. A similar upload speed would be perfect, but I don't see it quoted for the 500 service, so maybe it's still at 20M. ( uploading 4K vids to YT takes hours. )
I've read it is 35Mbps upload - source
 

Giburrows

Active Member
This would be great news but as with every virgin media story it isn't available for many, still have no idea why it isn't in most areas(I know they use their own cabling) you'd think they would want more customers?

I wonder what percentage VM does cover in the UK?
 

Ronski

Well-known Member
Love the current 350 speed but it seems I can't upgrade to 500 without paying for other services that I don't want. A similar upload speed would be perfect, but I don't see it quoted for the 500 service, so maybe it's still at 20M. ( uploading 4K vids to YT takes hours. )
You may have found this out by now, but just in case you haven't reboot your hub 3 and you should also have 35 Mbps upload. I will not be upgrading to the VVIP package, I have no need for telephone or TV packages, and certainly not the insane cost of it. Speeds we get are perfectly fast enough.

Speedtest by Ookla - The Global Broadband Speed Test

 

Giburrows

Active Member
I believe it's forty-something percent, although it may have crept into the 50s by now.
That seems a bit poor considering how long they've been about, my area if they looked into it could get them well over a thousand new customers plus a hundred or so businesses. I've tried contacting them about it but they keep giving me the same old nonsense.
 

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