NEWS: Sky Q updates smart features and adds Disney Plus in HDR

fatdragon1966

Standard Member
Is Disney + gonna be in 4k too
I guess the HDR for Disney +update is gonna be HLG so my box is not compatable ?
 
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peppadapig69

Active Member
My box is no different ? I'm running a manual update and its taking forever ?
Also is Disney + gonna be in 4k too
I guess the HDR for Disney +update is gonna be HLG so my box is not compatable ?
Good question, will it be 1080p HDR or 4k HDR, Sky hasn't really been forthcoming on what type.
 

BrianC1

Active Member
And early Sky boxes won't work with HDR. Sky will, apparently, be offering upgrades (for ££) to the really early adopters.
 

sneeks

Well-known Member
Anyone managed to get the update by running a manual upgrade? I only had Sky Q installed last December and the 2tb box they gave me doesn’t support HDR.
 

Roohster

Distinguished Member
From the press release:

Rolling out over the next few weeks, these changes will bring together TV and apps more seamlessly than ever before, meaning even more entertainment from Sky TV, Netflix, YouTube, BBC, Spotify and others will be found side-by-side on the big screen in your home.
 

kingslynnfc7

Well-known Member
I tried to manually update but just installed the previous software.
 

Fergal82

Distinguished Member
Queue a load of people not reading this article properly and then complaining to sky that their box won’t update 😂
 

kingslynnfc7

Well-known Member
Queue a load of people not reading this article properly and then complaining to sky that their box won’t update 😂
Yeah hold my hands up I was one of them haha
 

scottiefraser

Active Member
My TV plays Disney+ in Dolby Vision and Atmos, oh but wait, I can't get HDR on my V1 sky box anyhow. Aw darn, gutted :facepalm: I'm not.
 

SmAShY

Well-known Member
I hope the HDR isn't HLG as my JBL 9.1 doesn't pass this through. I'd rather have Atmos though as my TV isn't good enough with HDR.
 

Winnie1221

Active Member
If your box is one of the early ones like mine and does not support HLG (I signed up to Sky Q in the first week of launch), then Sky wants you to pay £50 to get the updated box.

This cost is for what they call a "self set-up!!" Why do you have to pay them to set it up yourself?! So even though I had to pay a set up fee for my original box I now have to pay again to be able to plug it in myself?! What the hell....!?!?
 

Goooner

Distinguished Member
Don't agree with it, but it's Sky, never miss an opportunity to get a bit more money out of you :)

They justify it by saying it covers admin and the cost of posting out the new box and returning the old ones.

At lot of V1 boxes seem to be developing faults of late, so maybe yours will too... :D
 

chopples

Distinguished Member
it’s unlikely this will be hlg, no way Disney will re-encode all their content just for sky, they don’t even bother carrying a 4K sdr stream.

I think it will be hdr10, as will Netflix when hdr Support for that eventually arrives.

The V6 outputs both hlg and hdr10 so I can’t see why would be a problem for the non v1 boxes
 

chopples

Distinguished Member
V6 is Virgin Media.
Yes correct, there just seems to be some suggestion that because sky are using HLG for their own on demand material and live broadcasts that it will be HLG for everything. I was just pointing out that a competitors box handles both, my enigma 2 sat receiver from 2016 can also handle both, so I cannot see why the newer Q boxes cannot as they have all the required prerequisite‘s such as appropriate hdmi port, codec support and bit depth output
 

stuproberts

Active Member
So my skyQ box has updated to the new epg and no Disney+ 4k for me. Take it its because I have a V1 box? Ah well will just watch it through my Shield Tv Pro in Dolby Vision and Atmos
 

waveydavey13

Active Member
Our box updated last night and have to say i don't like the new menus. The sports section has lost it's Ultra HD tab on the left so you now have to go over to the main section then keep tabbing down for quite a while to get to the UltraHD sports content.

I personally set recordings for programs in case there are any issues and then download the UltraHD versions to actually watch. I also sometimes set a first program to record so as not to forget about it then will download the rest straight away. The Mrs recorded the first couple of episodes of Mrs America last night and i've come to download the rest of the series for her just now and there's no way to select what quality it downloads programs as..... It is just downloading the rest of the series in SD. (Confirmed by the time taken to download an episode plus the size of each episode). Where as the old menu had the option to select from all versions.

Then lastly Sky are bigging up how the menu now fills the whole screen rather than having the menu bar along the left...... Now to me the best thing on the menu to make the most of this new feature would be the TV guide and it bewing able to pretty much fill the screen....... Well guess what DOESN'T make use of the new widescreen menu???? Yp you guessed it the TV guid is still squashed up on one side of the screen


Sorry but the new menu is a big step back as it is. Things that only took a couple of button presses previously now take two and three times more button presses at least.


Poor, poor show Sky. :facepalm:
 

gaz2810i

Well-known Member
Any news on when Disney + integration will happen? Not just the app through the box.
 

JayCee

Distinguished Member
I personally set recordings for programs in case there are any issues and then download the UltraHD versions to actually watch. I also sometimes set a first program to record so as not to forget about it then will download the rest straight away. The Mrs recorded the first couple of episodes of Mrs America last night and i've come to download the rest of the series for her just now and there's no way to select what quality it downloads programs as..... It is just downloading the rest of the series in SD. (Confirmed by the time taken to download an episode plus the size of each episode). Where as the old menu had the option to select from all versions
Doesn't Settings/Audio visual/Preferences/“On demand default download format” UHD take care of that?
 

simon194

Well-known Member
There is one caveat with the Disney+ 4K HDR support, and I assume will be the same with the Netflix app when it is updated to support HDR.

You must have a TV that supports HLG otherwise you won't get HDR with the app. Apparently the Q box has to check the TV supports HLG to enable HDR10 output.
 

stuproberts

Active Member
Any news on when Disney + integration will happen? Not just the app through the box.
Think it’s happened already. Clicked on mine last night and it said to join Disney + through sky but I already have an account
 

BrianC1

Active Member
There is one caveat with the Disney+ 4K HDR support, and I assume will be the same with the Netflix app when it is updated to support HDR.

You must have a TV that supports HLG otherwise you won't get HDR with the app. Apparently the Q box has to check the TV supports HLG to enable HDR10 output.
I'm not sure of the detail, but I think the HDMI cable passes a signal about what the TV supports. It's all seamless as long as all the hardware in the chain supports HDR.
 

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