Ok it's a solution ...but jeez...I'd have rather waited for a replacement internal chip. And offer this box solution to those that don't want to send there amp back
appreciate the heads up but my god ! you have got to be kidding me ! what a klutzy work around solution !
shouldn't they just fix it in the first place ? sounds stupid to me !
I totally agree with you, but unfortunately companies will always offer the cheapest most hassle free option for them, and they have found a fix so they have now resolved the problem.Ok it's a solution ...but jeez...I'd have rather waited for a replacement internal chip. And offer this box solution to those that don't want to send there amp back
hi, i dont live in the uk... but i doubt there is any trade description or advertisement that made clear to folk they needed an add on box that does a conversion for the said device to work as advertised...1. "Currently, as the law stands in the UK, sellers are required to provide consumers with goods that are as described, fit for purpose, and of satisfactory quality. If the trade description and the advertisement do not match, then you may be entitled to a refund or compensation".
agan i dont live in the uk...but clearly this isnt a case of something gone wrong.. it is just been wrong and now there is a work around ...with add on device...2. "If something's gone wrong with an item you've bought, you may be entitled to a refund, repair or replacement. You'll have legal rights if the item you bought is broken or damaged ('not of satisfactory quality')".
That is assuming we had one to start with. This is the first AVR I've owned. I bought it for the more modern standards and 8K and gaming was just an extra I wasn't expecting to use. So far the other functions seem to work ok. Others may have the issue of no AVR at all if they return it.I'd suggest you'd lose any claim of miiselling. They didn't purposefully mislead anyone, they admitted and acknowledged responsibility and have done all that they can do to rectify the issue. If ou don't like it, talk to your retailer about returning the product. Why have you hung onto it for so long anyway if so disatified?
This isn't to say that the fact Sound UNited and for that matter Yamaha were negligent regarding the tsting og their products prior to launching and then selling them to the public. They don't even appear to have beta tested them and the multitude of other issues associated with the new models stands witness to this. Did anyone really need a new AV receiver and why continually push out new products every 12 moinths that aren't actually fully operational?
But then again, why do you all keep buying them and why aren't you returning them if not functional?
Hindsight is a wonderful thing ?! How about testing your AVRs before unleashing them upon the public ?!It seems to be a reasonably solution, provided at no cost to the customer. At least Denon and Marantz have acknowledged the issue and provided a way of mitigating it.
Hindsight is a wonderful thing... The only fix would be to use a chip that isn't inherently affected by the problem. This is an industry wide issue affecting multiple AVR manufacturers.
Consumers have long been guinea pigs for new tech, and not just in AV. Car manufacturers have done the same for years, refining their models after customer feedback.Hindsight is a wonderful thing ?! How about testing your AVRs before unleashing them upon the public ?!