Hi,
my OLED55c9PLA (UK model) recently updated to software 05.00.03, and I am VERY unhappy.
When watching live TV, I use the "Guide" button to see the grid of what's on my favourite channels.
Since this update, this table takes ages to update. When opening the table, it shows the current time in the ribbon, but the table is full of programs current when the guide was last showing. This misleading data is there for minimum 8 secs, sometimes much longer. Scrolling up or down, the table is blank (for a long time). Scrolling right to later in the day, the data shows the existing programs for a long time, sometimes over a minute. This is intensely frustrating, and unacceptable.
Is it just me, or are others experiencing the same bad UX?
The TV should fetch all relevant data in one gulp, to be able to scroll fluidly though all channels and future information (at least for the current day).
To see this TERRIBLE performance, please watch this video:
https://photos.app.******/bYiYXZswSVX6xGSK9
photos. app. goo. gl / bYiYXZswSVX6xGSK9
Where should I report this bug?
cheers,
Andrew.
Where should I report this bug?
cheers,
Andrew.