Was supposed to get my amstrad (read constant clicking) sky+ v3 box swapped today for another one (hopefully a pace v3). All booked in from earlier this week when the amstrad was installed. Now the engineer (who was a top bloke to be fair) showed me the internal memo stating words to the effect that boxes cannot be swapped on the basis of such noises and are a normal part of the operation of a hard drive. Just drives me mad this noise, can hear it from 9ft away most of the time! Going to call them tomorrow for a rant as they promised it to me, it seems unfair to withdraw something agreed on wednesday for a bulletin only issued on friday! Beware!