New Samsung QE65QN95AATXXU not working with Sky Q UHD


Novice Member
Hi ,

I'm trying to watch my Sky Q UHD on a QE65Q900TSTXXU Samsung t.v and I can't. My previous t.v was a Samsung QE65Q900TSTXXU which was faulty and Samsung replaced with the model above . I have my Sky Q and an Amazon fire stick running through an amp ( Pioneer sc-lx901 ) direct to the t.v . This all worked fine on my old t.v in HD and in UHD on Sky Q.
The new t.v has a large one connect box which the old one did not ( which is a problem if you hang the t.v on a wall ) I have the same hdmi cables as before the only change is the new t.v . I can watch Sky in HD but not UHD when selecting a movie in UHD Sky asks you to change the setting to 2160UHD when I try this I get an error message from the Sky Q saying " The input on your t.v doesn't support ulta hd" .

Has anyone had the same issue or know what I can do ?


P.s the Amazon fire stick will not work through the amp but will work direct in the one box


Novice Member
Hi, I have manged to get it working .
The sky now goes direct to the t.v and the t.v and the sound goes back to the amp . After sorting the lip sync it seams to work OK now.
Thanks for the reply.

The latest video from AVForums

Samsung QN95B 4K QLED TV Review
Subscribe to our YouTube channel
Support AVForums with Patreon

Top Bottom