New contract last week - just been advised of new price rises

Ridcully

Member
So following on from the April price rise, I rang sky to renegotiate my contract. Did so last Friday and was told what my bills would be for the next three months plus the comment of no price rises until April 2021.

Just received an email and have just checked my future bills and am being hit with a price rise
 

absolutely80s

Well-known Member
Isn’t there still a cooling off period for the new contract?
 

leedebs

Well-known Member
To speak to someone you may need to say you want to cancel (to the automated lady😀), then you get put through to the actual people
 

Ridcully

Member
Have left it for now. Will go back when things are little quieter, stating I followed your guidelines, so sort this out and refund retrospectively. Fully expecting to get ignored, and it's the principle that annoys me hence complaining. In the grand scheme of things its not a lot of money.
 

quietlife

Active Member
Check your bills carefully. Having recently signed up, it was disappointing to face a 10% rise in monthly bill.
However, I also took advantage of an offer for Sky Cinema. One month free and six months at £5. just noticed they’ve charged me £19 for the last two months. Phonelines not taking any calls. The company really do take the proverbial
 

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