Kimandkelly
Novice Member
Please can anyone help?
We have purchased a new Denon AVR: X2200W to replace an Onyx one that stopped working. We carefully ensured all the cables were labelled and followed the set up guide and everything seemed to be working fine. However when changing channels on the Sky box (e.g. from movies to sports) the sound drops out. On clicking a button on the remote the sound starts up again.
This is driving the hubby crazy, can anyone help see what we've missed? I've tried putting the AVR on Auto and it still happens... I am not technical and basically just want the AVR to select the best sound as standard and we will change it when required. The TV does not have any speakers and therefore has to go through the AVR.
We have a sky box and a monitor tv both connected via HDMI to the AVR.
We have purchased a new Denon AVR: X2200W to replace an Onyx one that stopped working. We carefully ensured all the cables were labelled and followed the set up guide and everything seemed to be working fine. However when changing channels on the Sky box (e.g. from movies to sports) the sound drops out. On clicking a button on the remote the sound starts up again.
This is driving the hubby crazy, can anyone help see what we've missed? I've tried putting the AVR on Auto and it still happens... I am not technical and basically just want the AVR to select the best sound as standard and we will change it when required. The TV does not have any speakers and therefore has to go through the AVR.
We have a sky box and a monitor tv both connected via HDMI to the AVR.