New 32ZD26P Purple/Green blotches

[staffspeted]

Before any one asks they are on the TV not me!
Got my dream TV out of the box from Empire Direct only to find when its on that there is a huge colour imperfection especially on the sides. It kinda looks as if the tube or screen has a burnt purple/green blotch on it making viewing at the sides purple in colour. This is especially noticable when green grass is on or just the blue screen. Tried every adjustment possible ..still there! ED are sending an engineer to view and swap but I just wondered if anyone had seen similiar before.
Just joined the forum and apologies if this has been covered but this thread is over 1000 replies so although i looked I couldnt find anything. Info much appreciated

 

[ditton15]

Welcome to the Forums.

Hope all goes well with the fix/replacement. JL delivered and installed me the same model and it (still) looks great.

As others have remarked on these forums, maybe for TVs, and other large, expensive & relatively delicate objects, the shop beats the online purchase - except on price, which is where price-matching is wothwhile.

Good Luck, hope you soon get to enjoy your new TV.

ditton

 

[bibooo]

staffspeted,

Have a look here for a complete summary of any problems and solutions available.

Correct set-up and making sure any unshielded speakers are kept well away from the TV could be the answer. This type of problem has also been caused by amps/digiboxes etc being placed too close to the sides of the TV.

 

[jackal_jd]

>As others have remarked on these forums, maybe for TVs, and >other large, expensive & relatively delicate objects, the shop >beats the online purchase - except on price, which is where >price-matching is wothwhile.

Which shops pricematch online prices (eg Empire Direct £930 for this TV)?

 

[ditton15]

Try

http://www.robertsons-online.co.uk/acatalog/Robertsons_Online_32__Widescreen_36.html

and then contact Robertsons the shop. There are two in Edinburgh.

ditton

 

[staffspeted]

Thanks to all replies , going to try to have the set degaussed and if that doesnt cure it a replacement.

 

[staffspeted]

Engineer de-gaussed the set , now all ok. Guess now I can start playing with the settings!