Well....after weeks of messing about with internet companies and 3 tvs later I have finally taken delivery of a new 32FX66 from John Lewis in the vain hope that these will actually deliver a "perfect" set. And guess what? THEY HAVE! The set is excellent...much better in every way than the sets I took delivery from a certain web based electrical shop. No bowing of screen, excellent geometry, significantly reduced buzzing (nowhere near as bad as it used to be), no colour patches, full set of sealed manuals/guarantee etc (all originals!) and a 5 year warranty to boot. All for the same price as I had paid the internet company. WHY DIDN'T I DO THIS BEFORE! But seriously, if you are disgruntled with this set as I had been 3 times before now my advice would be to take it back and order from John Lewis. I don't know whether its just been luck on my part or what, but I cannot fault anything that JL has done. This set is magnificant and deserves a chance if you are unhappy. I took a risk and ordered in the hope that I would finally get a set I am pleased with and it has paid off. SUPERB!!!!