Geege
Prominent Member
- Joined
- Jun 27, 2006
- Messages
- 2,975
- Reaction score
- 423
- Points
- 602
I brought a high spec desktop PC with Windows XP in Jan 2006 from Mesh Computers plc based in London. It cost me £2000 and since mid-2006 it has been the biggest headache ever. The computer kept crashing, I've lost count on how many times I've had to re-install Windows, I've lost my data once so now have a back up. Their customer service is appalling and their technical support department is useless. I've complained to them in June 2007 and after 6 weeks of trying, they finally replaced components. (Motherboard was faulty and hard-disks were corrupted). I've only had it back a month and it is crashing again!!! I've had to re-install Windows yet again! What a complete nightmare. I have kept a full log of times I have telephoned them, who I have spoken to and what has happened. I will write a letter of complaint to their customer service department shortly and also complaint to BBC's Watchdog. I've also lodged a complaint with Trading Standards.
ok, rant over...
ok, rant over...