I am a qualified engineer with 30 years experience and I can assure you I have not fabricated the PDF evidence which has, by the way, copyright marking by Bosch Siemens Group down the side! If anyone thinks or wishes to claim I have libelled them because this is a fabrication then they are more than welcome to sue me.I'm not trying to be difficult, just thorough. I could create that PDF document in no time. It's not evidence, I'm afraid. How about, for example, a video showing the power usage?
I'm also perplexed why you think a video (which would be far easier to manipulate in practice) somehow showing power usage would be more valid than the PDF? The whole point of the cover up by BSH when they discovered the problem was to try to disguise the issue. This is why these units default at switch on (which cannot be changed) to 600w operation and why their user instructions claim that you should only heat food at 600w. No other microwave manufacturer does or states this. It is also why, even when the microwave has reduced power to 600w, that the front panel still shows it is operating at 1000w.
If you want further proof perhaps you could email BSH/Neff at [email protected] and ask them to confirm if the PDF is a valid document or look at the other posts by frustrated Neff combi owners on this web site. Numerous people have complained about the heating performance of this unit - have they fabricated their complaints as well? And if they have, why have BSH given myself and numerous other Neff owners a 100% refund of the purchase cost and let us keep the units? Doesn't really make sense does it if there is nothing wrong with their microwaves does it.
It has to be questioned as well why, after 16 months, you have found it necessary to ask for proof? I suspect it is because BSH have asked you to remove the posts.
I will also send you though (by private conversation) a copy of my formal complaint to BSH which is not for further publication please. This was sent to BSH legal in Germany and resulted in them offering me the 100% refund.
I reiterate, my posts should be kept on your site as they are true and correct and in the public interest.