jsanderbeck
Novice Member
I have a LG 75UH8500 that I purchased in February of 2017.
Been working great until about a week ago... Hooked up an Apple TV to HDMI3 and it worked well for a few days. One day I turned the TV on and the OS is slow as molasses... Like 15 seconds between clicks...
Also, TV comes up with spots on the screen like there is an overlay... Unplug the HDMI and allow it to reset then the spots go away however WebOS is still extremely slow.
Tried to do a reset of the settings. Didn't change anything... Tried putting the latest firmware on a flash and reflash it but it didn't seem to want to reflash. Guessing because it is the same flash version.
Next step was to try and get into the service menu and do a factory reset. Can't figure out how to do that on this TV. Online says press menu or ok on both remote and can't seem to get this to work. This TV just has the Dome Button on the bottom (up/down/left/right/power) and if I hold the pseudo OK button the TV just powers off.
Any suggestions?
Got a warranty on this but not sure if it will pan out since I got this from East Coast TV's and they went out of business in 2018.
In the attached pics, the little pixellated block in the middle is the remote cursor...
John
Been working great until about a week ago... Hooked up an Apple TV to HDMI3 and it worked well for a few days. One day I turned the TV on and the OS is slow as molasses... Like 15 seconds between clicks...
Also, TV comes up with spots on the screen like there is an overlay... Unplug the HDMI and allow it to reset then the spots go away however WebOS is still extremely slow.
Tried to do a reset of the settings. Didn't change anything... Tried putting the latest firmware on a flash and reflash it but it didn't seem to want to reflash. Guessing because it is the same flash version.
Next step was to try and get into the service menu and do a factory reset. Can't figure out how to do that on this TV. Online says press menu or ok on both remote and can't seem to get this to work. This TV just has the Dome Button on the bottom (up/down/left/right/power) and if I hold the pseudo OK button the TV just powers off.
Any suggestions?
Got a warranty on this but not sure if it will pan out since I got this from East Coast TV's and they went out of business in 2018.
In the attached pics, the little pixellated block in the middle is the remote cursor...
John