Need help with soundbar


Novice Member
I have a Samsung QE65Q67RATXXC (that's what is says on tv's menu anyways) and a LG SL7Y Soundbar. I bought both of them a year ago and have been working great until now. Before, when I turned off TV, the soundbar also turns off, and when turning TV back on, the soundbar also starts and everything is OK. Now however, when I turn on the TV the soundbar turns on, BUT it goes straight to HDMI setting and there is no sound. Before it went straight to OPT/HDMI ARC and I had sound. Now it starts automatic on HDMI with no sound and I have to manually use the remote to change the setting on the soundbar to OPT..... Can anyone tell me what has happened and how to fix it?


Active Member
Mine is doing the same albeit with a different soundbar, the engineer that visited the other day says it's likely due to the OneConnect box and has ordered a new one. What I would do first though is make sure that both the cable and the HDMI port work properly.

The latest video from AVForums

Samsung Micro LED, Mini LED, NEO QLED TVs and More: AVForums Podcast Interview
Subscribe to our YouTube channel
Support AVForums with Patreon

Top Bottom