Question Need help retrieving save data


Active Member
Hi there i need some help please if anyone can. I got my ps5 last week and everything so far so good.

I just went to load up call of duty to pick up my save file to play and it’s not there. All my save files were in the cloud on ps plus and I believe I copied them onto console but no joy. I then loaded up fifa 21 to see if it would let me continue my career but only the option to start a new one.

I go to settings and saved data (PS4) cloud storage and download to console storage pick the relevant game. It gives me an option to overwrite which I do and it then downloads.

To check they have downloaded ok i go to storage in settings and it says over 2gb of save files and I go into PS4 games and they are all there.

I then load the COD modern warfare up expecting to be able to go to chapter select and nothing happens. Just makes me start a new game

I am at a complete loss and if anyone could help me I would appreciate it


Well-known Member
Are you defintely playing the PS4 versions on your PS5?
You can redownload the PS4 save to play a PS4 game but there is no guarantee that a PS4 save will work on the PS45 version of a game AFAIK.


Distinguished Member
Did you upload the saves to the cloud in the first place?

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