Second vote for Nexnix, top service.
VR5 = sit back and enjoy, I very much doubt you'll be disappointed
First thing to do is take it out of the atrocious default picture mode, it's total pants for TV.
First 200hrs for me = brightness+contrast down around 20 mark, add more if you drop peak Brightness to 75%, I used 7.5 setup level and either theater 1 or 2 mode.
I'm still tinkering around with mine as this panel is so adjustable (maybe a little too much so?)