Hi All, Did any of you have a problem with the condition of this title's discs when you inspected them? I enclose a copy of the e-mail that I've just sent to CD-WOW about my problem with this title. Have any of you had cause to deal with CD-WOW's Customer Service team? What are they like? If they are up to the standard of their regular service I should'nt have any problems. Subject: Re: DVD Region 1 - Near Dark: Anchor Bay Edition (2 Discs: DTS,THX) Dear Sir / Madam, Thanks for your usual prompt and efficient service. I received this disc, along with the four other orders that I placed at the same time, without problem and in your usual very quick 3 day lead time. Upon opening this disc however, it became apparent that all was not well! I'm not suggesting for one minute that this disc is anything other than "brand new" BUT, after I removed the cellophane wrap & removed the 1st disc to inspect it, I discovered that much to my surprise, unlike the pristine condition that discs normally arrive in, this disc was covered in very heavy finger prints! ( And I mean COVERED! ) This must have occurred at the point of manufacture & indicates a far from "automated" production line at the pressing facility used to replicate this title! This in itself was not a major problem and I cleaned the disc, but it did concern me. Upon inspecting disc 2 however my concern turned to dismay as I found that, while not covered in finger prints like the 1st disc, it too was not in pristine condition. This time the disc has a small but very heavy scratch in it's surface which is impossible to remove. I admit that I haven't tried the disc to see if it effects playback quality but as far as I'm concerned this is irrelevant. I would very much appreciate a replacement for this title as I do not consider it to have been received in a "saleable condition." If you are prepared to resolve this matter in this way, would you please advise me of the manner in which you would like the original returned to you? ( i.e: Return Address, Packaging manner, Enclosed information etc ) Thanking you in advance for your prompt attention. Best Regards, KBDVD.