Nationwide Internet Banking down again!!

Discussion in 'General Chat' started by krish, Jun 15, 2015.

  1. krish

    krish
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    Appears to be a problem this morning, after noticing it with my accounts, but seeing nothing reported officially I just googled "nationwide problem" and found it is an issue with others this morning ...
    Telephone banking (0800 30 20 11 option 2) also cuts you off regarding current accounts ("not available at this time")
    - update: now it acknowledges the problem ("we're currently experiencing some issues with our internet bank, customers may find that some account information is not showing correctly, we're working to restore service and apologise for any inconvenience this may cause")

    Left a tweet and FB post on the issue ...
    EDIT:
    They're replying to the tweets, stating they're working on it, that debit cards and ATM withdrawals should be ok, and to check for updates @ Service Availability. Btw, forgot about the app - just tried it, not working as expected.

    Media appear to have picked it up
     
    Last edited: Jun 15, 2015
  2. krish

    krish
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    Internet Banking and mobile app now fully functional again with all accounts viewable and transfers/payments achievable :)

    Although @ Service Availability ...
    EDIT ... now
     
    Last edited: Jun 15, 2015
  3. alan280170

    alan280170
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    Maybe a run on the bank, a la Northern Rock.
     
  4. krish

    krish
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  5. IronGiant

    IronGiant
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    Thanks for the heads up krish, as you said earlier, everything seems to be normal now.
     
  6. imightbewrong

    imightbewrong
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  7. krish

    krish
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    Nationwide's having online banking problems again - since around 10am web and app banking has been inaccessible

    - they've been responding to concerned customers on Twitter that they're "currently investigating this as a high priority"

    - as before, check status @ Service Availability
     
  8. krish

    krish
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    Now all working again! :)
     
  9. DVD-Man

    DVD-Man
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    Cleaner unplugged a server to run a mop?
     

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