Nat West anti banking bank - words fail

Discussion in 'General Chat' started by pinnocchio, Sep 15, 2018.

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  1. pinnocchio

    pinnocchio
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    Yesterday I went into a Nat West to make a cash payment over the counter into someone else's account.

    Are people aware that Nat West no longer allow you to do this unless....

    1. You have an account with Nat West yourself.

    2. You have a paying in slip from the account holder - They no longer have 'blank' paying in slips.

    This is nuts, it wasn't a large amount and the manager told me that they have no mechanism now to take the payment.

    Please tell me this is a one off anal manager and not really the whole group policy. She told me this 'new' policy came into place October last year.
     
  2. djbsom

    djbsom
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    I had this just last week with Barclays. I walked into a local branch to put some spare cash in to my daughter's account and was told the same. Apparently it's new anti money-laundering legislation. £150 from father to daughter for some school shoes for the grand kids is a criminal activity?
    Actually I can see the sense to it, it's really my frustration at myself for not setting up her account on my banking app.
    But it must be someone else's fault dammit!
     
  3. Ste7en

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    Don't they have those paying in machines in these banks? Mind, you do need the debit card to do this.

    Mrs used to have a Nat West account. Walking into the branch was like setting foot onto a used car forecourt. By the time you got to the counter at least two people had tried to sell you something, then the teller started when you got to the front of the queue.

    She changed banks and is much happier now.
     
  4. Retro Oswald

    Retro Oswald
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    Woman kicked off in my local NatWest as she was told the same as she couldn’t be paying into someone else’s account unless she was with NatWest herself. It started an absolute riot.

    I wasn’t aware that paying in cash to a machine now is made available immediately. I thought there was a 24 wait for it to show on your account but not the case anymore, so that’s good as it saves queuing
     
  5. MrFraggle

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    No doubt the criminal fraternity found away around the new rules as soon as they became law but hey as long it looks as though the banks are doing something that's all that matters right?
     
  6. shodan

    shodan
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    So what would you prefer then?
     
  7. SteveCritten

    SteveCritten
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    It makes it harder for those small time street corner drug dealers that are actually working for a higher criminal.
     
  8. noiseboy72

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    Bank branches seem almost pointless now. My daughter and I went in to convert her child account into an adult account only to be told by the customer services assistant that he couldn't do it as he wasn't trained, so we would need to book an appointment. We could however do it online ourselves.

    He then went on to say that their actions in branch are more limited than what customers can do online. Totally crazy situation!
     
  9. SteveCritten

    SteveCritten
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    Why, I prefer to do it all online. Each to their own though I suppose. I had to go in to branch to set up an account for my new limited company. We were there just short of 2hrs 30mins. If I could avoid that also it would be great. We were getting the funding elsewhere and though it was still a long process it was all done by email from the comfort of my home.
     
  10. MrFraggle

    MrFraggle
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    I discovered yesterday how difficult it was to pay a cheque into a Lloyds account yesterday mainly as there only seems to be one branch in the whole of Edinburgh. But I discovered that I could use their app except it did not like the blank back of the cheque and took a while before the image was accepted, the front was fine.
    I discovered today that the cheque had been rejected by the app yet I was not informed. So I have just deposited it in my primary account with TSB and took just 2 minutes as the bank was empty.

    But the Russian oligarchs will still be able to swan into London buy up blocks of luxury flats, with their dodgy money without any problems at all.
     
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  11. SteveCritten

    SteveCritten
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    More reason to leave the eu.
     
  12. Retro Oswald

    Retro Oswald
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    If there was a way to pay in cash without going to a branch, then the bank would be completely redundant to me.

    I heard that it can be done at some post offices, but takes 3 days to be available.

    I guess it’s easier to just avoid using cash
     
  13. MrFraggle

    MrFraggle
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    And how will that stop them, last I looked Russia was not in the EU?
     
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  14. outoftheknow

    outoftheknow
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    I don’t remember the last time I paid cash to anybody else’s account. Mine occasionally but I use the ATM and it is now instant. Cash to somebody else - I put it in mine and transfer. Most people have fast payments on their account so it is instant.

    The branch is useful if I want larger amounts of cash that exceeded the daily ATM limit. Those are next up for suspicion though since they are usually for cash payments for trades which isn’t illegal of course but........
     
  15. Bl4ckGryph0n

    Bl4ckGryph0n
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    I understand the frustration, but I can't help but wonder that if you have her account details to pay in cash, then why don't you have the account details to transfer money using your app?

    Bank branches have been pointless for a long time. I seriously do not understand why people queue up and what they do in there.

    In my experience they then don't have it in stock, so again utter pointless and may as well get a home or place of work delivery of the cash.

    The thing is cash is dying out, it is inevitable. It is pointless. And if dodgy practises want to hide money trails there are much better ways.
     
  16. imightbewrong

    imightbewrong
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    You can pay in at some cash machines - maybe only ones at branches though. I paid in one of those oldy timey cheque thingies there a while back. Cash deposits certainly will be the same speed as paying in at the counter - it will all be the same system.
     
  17. imightbewrong

    imightbewrong
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    Personally I've never paid cash into someone else's account, but then many on here may not be surprised to know that :p
     
  18. pinnocchio

    pinnocchio
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    To people say 'use the app' that's fine if you want to, however I categorically will not use any banking app as they're just not secure.
     
  19. Tempest

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    I had a weird? Money Laundering issue a few months ago.

    After selling a few bits here and there, I'd collected together £1000 of £10 notes over some years.
    Then of course, the £10 note was changed and it was getting to the point in time when I needed to cash them in.

    I thought, well it's handy to have some spare cash for emergencies, so I'll just pop the the bank, and ask then if they can change then into new notes.

    I went into 3 banks (two I had accounts with and one I did not) and they would only change over 1 or 2 £10 notes for new ones.

    They would not accept my £1000 of £10 notes and give me new ones over the counter.

    But they would do exactly the same physical process if I paid the money into my account!

    So (and...... go with me on this)

    I have a account with them:
    They won't take my old £10 notes and give me new £10 notes.
    But if they take my old £10 notes, electronically update my account, they will then give me instantly back new £10 notes and electronically take the money straight back out of my account.
     
  20. krish

    krish
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    Do many bank with NatWest? My mum was always savvy with bank and building society current/savings accounts and found NatWest total rubbish for the past fiftyish years. I've made pretty much the same conclusion for the past thirtyish years ... just a brief dalliance opening then closing a student account in 1990.

    Has never been an attractive product from them in my experience. Never see any of their accounts as top of the table products in the press.
     
  21. Tempest

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    Would you like to pay money into my account as a test?
    I'd happily accept any amount over £500 to be sure it works.
    I'm sure you would feel such a service is worth this small charge ;)
     
  22. hippo99

    hippo99
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    Do you look like a drug dealer maybe? :p
     
  23. Trollslayer

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    How delightfully Dickensian. :)
    I have handled one cheque in several years and that was from a pension transfer.
     
  24. Tempest

    Tempest
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    I bank with Natwest (among others)
    But use Natwest for General bills and use a Natwest card for all my shopping.

    The reason why? I have a Rewards Account and Card.
    This pays back a bit on pretty much every purchase and most home bills also.

    Been on this rewards account for some time and got around £240 back.
     
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  25. Tempest

    Tempest
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    Not at all !!!

    [​IMG]
     
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  26. hippo99

    hippo99
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    Never been with Natwest, but I still remember the TV adverts for this great Natwest innovation :laugh:
    MP wants answers on app fraud
     
  27. imightbewrong

    imightbewrong
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    Would love to but I don't have any of that oldey timey paper money I'm afraid :(
     
  28. hippo99

    hippo99
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    I think a lot of businesses still use cheques.
    At my work I know accounts will issue cheques for those one off/irregular payments they make.

    I asked one of the guys in accounts once why they didn’t just do bank transfers, & they said they only do bank transfers for regular payments/customers as otherwise they would end up with a list of hundreds of payment details on the system for those single time/irregular payments.
     
  29. imightbewrong

    imightbewrong
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    Are they not? Do you use web banking?
     
  30. imightbewrong

    imightbewrong
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    No they wouldn't o_O
     

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