Naim Mu-so 2nd Generation Review & Comments

Andywilliams

Active Member
I was going to buy one of these for a bedroom system ideal but then read allegedly if it ever breaks down its a door stop as Naim won't repair them once out of warranty bit worrying for something costing £1300. I've no doubt it does sound great though. In the end I went for blue sound powermode 2i and a pair of Dali Oberon 1s can also add a sub if more bass is required good review Phil I am sure plenty will buy one.
 

pressure

Active Member
I want one.
 

ozzzy189

Well-known Member
I've always ended up with a headache after listening to naim. It's so shouty.
It's well priced, I'll give it that.
 

Cameron583

Well-known Member
When I used to work in JL, the 1st gen would frequently be returned because of problems with the touchscreen on it. I think our demo model worked for a total of 1 week for the 7 months I worked there
 

Gaslight

Active Member
The Naim MUSO series dosent sound like 'Naim'. I don't particularly like NAIM Hifi, but I havea Muso and two QB's, they are fantastic and probably the best there is.

I do also like the Audio Pro C series, I have a C3 also.

I've had my Muso's now for three years, used daily, never had an issue. I think one of the things that sets NAIM aside is the stability of their streaming systems, never have any drop outs or loss connections etc.
 

hrking2000

Standard Member
So what do you think about using this primarily as a TV soundbar compared to equivalently priced Samsung and Sony soundbars? I don't care about mimicking 5.1/atmos, I just want great pure sound......
 

Gaslight

Active Member
So what do you think about using this primarily as a TV soundbar compared to equivalently priced Samsung and Sony soundbars? I don't care about mimicking 5.1/atmos, I just want great pure sound......
Couldn't comment as I've never done it. My OLED has a soundbar built in (E7) which is great, and my main system is wired up to it when needed.

I have never heard a soundbar that was any good tbh, all top and low heavy to mimic an 'impressive' sound, the Q Acoustics one is very good as its far more natural sounding, but I cannot see why the NAIM would not excel in that area tbh.
 

xar

Well-known Member
Can’t see anywhere if it supports DTS. Had a look on the website bit not clear. Could be a replacement for my Sonos soundbar if it does.
 

Ed Selley

AVF Reviewer
It doesn't. Stereo PCM only. It's a stereo audio product that can additionally be used as a boost for a TV.
 

xar

Well-known Member
It doesn't. Stereo PCM only. It's a stereo audio product that can additionally be used as a boost for a TV.
Ah, got it. Thanks!
 

Jokerr

Well-known Member
Excellent review. I am a big fan of Naim products. What they do well above many other brands is good IT integration. Apps that are well designed and relatively major bugfree. Networking that is reliable.

Just cast mind back to how much of a car crash the KEF LS50 Wireless were when first launched.
 

hrking2000

Standard Member
I am thinking of getting this but the where I want to place it, the shelf space under the TV, would block access to the dial interface - is that a big issue? I only plan to use it as a TV soundbar (HDMI ARC or optical) and probably Bluetooth music eg Tidal.
 

Gaslight

Active Member
I am thinking of getting this but the where I want to place it, the shelf space under the TV, would block access to the dial interface - is that a big issue? I only plan to use it as a TV soundbar (HDMI ARC or optical) and probably Bluetooth music eg Tidal.
I've never touched the dial once on the 1st Gen muso since setting it up.You can control all the functions from the App, and the remote...
 

gringottsdirect

Active Member
I was going to buy one of these for a bedroom system ideal but then read allegedly if it ever breaks down its a door stop as Naim won't repair them once out of warranty bit worrying for something costing £1300.
What happens if you have a Richer Sounds 6 year extended warranty I wonder ?
 

mors

Active Member
A few weeks ago my Pure Avanti finally died and I was in the market for a table top radio.I bought an ex-dem 1st gen Muso in pristine condition for £599 in very nice champagne colour special edition.It was set up in minutes and has performed superbly since purchase.The app is excellent and I can access my music using Minimserver with album art as normal.As far as radio is concerned I was pleasantly surprised that all BBC stations including regional ones were available in Hi-Res 320kbps without having to set up a M3u playlist.For such a small box the sound is excellent and I have been using my way OTT main system less than normal.Like op I have never touched controls on top of unit.
 

Andywilliams

Active Member
What happens if you have a Richer Sounds 6 year extended warranty I wonder ?
I don't know probably have to give you a replacement . I think its because the muso is assembled in China though this as I say was allegedly might just be a load of rubbish made up but it was enough to put me off buying.
 

hrking2000

Standard Member
I don't know probably have to give you a replacement . I think its because the muso is assembled in China though this as I say was allegedly might just be a load of rubbish made up but it was enough to put me off buying.
Weird because on their site they say they accept out of warranty Musos for repair through their service centres. Which is the exact opposite of what you "have read".

Mu-so Range Warranty

Smells like fake news being spread, surprised you fell for it so easily.........
My bro has had nothing but great customer service through them but that's for other products.
 

Andywilliams

Active Member
Weird because on their site they say they accept out of warranty Musos for repair through their service centres. Which is the exact opposite of what you "have read".

Mu-so Range Warranty

Smells like fake news being spread, surprised you fell for it so easily.........
My bro has had nothing but great customer service through them but that's for other products.
Hi it wasn't just one forum and was well discussed as regards my other purchase very happy the bluesound great streamer and app and sounds very good but I do think I would have been happy with the muso, think it was on the naim forums that I first read about the warranty side.
 

Gaslight

Active Member
Hi it wasn't just one forum and was well discussed as regards my other purchase very happy the bluesound great streamer and app and sounds very good but I do think I would have been happy with the muso, think it was on the naim forums that I first read about the warranty side.
Citation?
 
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