Hey you! Long time! Thanks for reading and dropping a line!
Wholeheartedly agree with everything you said. THEIR LOSS, frankly, as one happy customer can easily spawn another, and another and so on. Bad strategy all-round. How they expect to sell niche products if they won't supply units for home evaluation? Completely the wrong way to go about it if you ask me. The single dealer chain for NAD here in Sweden where I live have the opposite approach, and they sell more as a result. Not just NAD, but other surrounding products due to their flexible approach. But... it's a weird business.
Sure hope NAD will re-evaluate for future customers in the UK!
I am still most happy with my NAD M17 and M27. Stellar performance and day-to-day operation every time I turn em on. Funny thing is I keep feeling more and more impressed by them as time goes by. It's odd. Looking forward mostly to the module with BluOS so I can start streaming high-quality Tidal directly into the processor!! Too bad NAD takes a bit long to update these modules, but then again - some brands don't even offer something like this to begin with. Like Classé, for example. Wish they did though, as they are top-of-the-line for sure.
Hope you enjoying every minute spent with the Sigma! You matched it with Naim amps then? Must sound sublime with those PMC's? WOW! Wish I could pop by for a demo!