My wired connection is much slower than wireless.

Discussion in 'Xbox One Accessories' started by IMA, Feb 27, 2014.

  1. IMA

    IMA
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    Hi everyone,

    I've a real head scratcher for you.

    I have an XB1 connected wirelessly to a Technicolor Gateway N class router (via a BT Openworld FTC box)

    My provider is Utility Warehouse

    My incoming broadband speed is approx. 50Mbps down and 10 up

    My wireless speed to the XB1 is approx. 30 down and 10 up (74% signal strength)

    BUT - My wired speed (via a 10m cat 5 cable) is only 10 down and 10 up!

    Do you have any idea why this should be so?

    Things I've already tried without success:

    • Cold booted the FTC box, the router and the XB1
    • Tested the cat 5 cable direct to my laptop (result 50 down and 10 up)
    • Timed a demo download to the XB1 via wireless and wired to see if the speed test on the XB1 was giving a wrong reading – Nope – still downloading at 10 Mbps via wired
    • Tried all the different lan ports on the router that the cat 5 cable plugs into.
    • Checked that UPnP is enabled on the router

    I’m obviously missing something – can anyone put me out of my misery?
     
  2. turk3y

    turk3y
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    this sounds like the auto negotiation from your router to the xbox is resulting in a 10mbit link, this is then the bottleneck so no matter the speed of your isp you will only get 10/10. you laptop seems to be getting a 100/100 link which is why you see the full isp speed.

    I am unfamiliar with the router so I cannot say where to look in its settings, but see if you can see link speed or Ethernet negotiation. I do not remember there being an option within the Xbox so you are probably limited to looking within the router.

    I dont suppose you have another cable, possibly a cat6 to test, its not gigabit router by the looks but it might be a good test to try as the Xbox is a Gigabit ....

    or if you have a switch or 100mbit hub to place in series

    router ---> switch / hub ----> xbox

    that would make the Xbox negotiate with the switch or hub and they would negotiate with the router, a bit of a faff but seeing as you have a non isp router you might also have other networking gear?

    otherwise see if the manufacture has a support line or similar as they might be able to give better advice regarding link speed negotiation.

    if you solve it please let us know :)
     
  3. IMA

    IMA
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    Thanks for your detailed response! I'll let you know how I get on.
     

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