djdhrubs
Banned
Mate, I understand the agony you're going through. This post is nothing to do with Virginmedia (whom I already subscribe to), more a rant about the state of the nation, and just to get stuff off my chest, and I couldn't think of a more appropriate place than this!
This week, I've had major problems with various companies including:-
1. Interparcel, who for some strange reason cannot legally guarantee time of collection of packages, even though they are a postal service! This gives them a licence not only to not turn up on my pre-booked collection date, but also to not turn up on 3 subsequent days.
2. Royal mail: a package I paid the minimum to send hasn't arrived at its destination after over a week
3. A media centre company called Tranquil PC, whom I ordered a HTPC and server from on 23rd november, thought I better email them a couple of days ago just to check when they'd be dispatching it, only for them to reply and say sorry they've had problems with their supplier, hopefully I should get it before Xmas (they say on their website they take 5-7 days to dispatch).
4. A curtain/ blind installer who promises they'll get back to me, but never does and when I ring them apologises profusely and says they've been really busy (presumably with other people, not me!) and they'll get right on my job very soon.
5. Man United - going out of Europe!
What I've learned is:-
1. Never pay for the cheapest option - it'll usually let u down.
2. If u don't keep needling customer services and reminding and checking on them, you may as well assume they'll forget about u. I don't care about being annoying to them, just as an apology is useless to me.
3. Wake up Fergie, you haven't sorted out central midfield since Keano left.
This week, I've had major problems with various companies including:-
1. Interparcel, who for some strange reason cannot legally guarantee time of collection of packages, even though they are a postal service! This gives them a licence not only to not turn up on my pre-booked collection date, but also to not turn up on 3 subsequent days.
2. Royal mail: a package I paid the minimum to send hasn't arrived at its destination after over a week
3. A media centre company called Tranquil PC, whom I ordered a HTPC and server from on 23rd november, thought I better email them a couple of days ago just to check when they'd be dispatching it, only for them to reply and say sorry they've had problems with their supplier, hopefully I should get it before Xmas (they say on their website they take 5-7 days to dispatch).
4. A curtain/ blind installer who promises they'll get back to me, but never does and when I ring them apologises profusely and says they've been really busy (presumably with other people, not me!) and they'll get right on my job very soon.
5. Man United - going out of Europe!
What I've learned is:-
1. Never pay for the cheapest option - it'll usually let u down.
2. If u don't keep needling customer services and reminding and checking on them, you may as well assume they'll forget about u. I don't care about being annoying to them, just as an apology is useless to me.
3. Wake up Fergie, you haven't sorted out central midfield since Keano left.
